Human Resources Generalist

Prior leave management/leave administration experience is required.

Location: Irving, TX

Work Arrangement: On-site, 5 days per week

Contract Duration: 12 months

Travel: Up to 25% domestic travel

Interview Process: Virtual panel interview

Position Overview

We are seeking an experienced HR Generalist II to support leave and disability administration within a large corporate environment. This position will be responsible for managing employee leave cases throughout the full lifecycle, from initial intake and eligibility determination through ongoing case management and return-to-work.

The ideal candidate will have strong experience with FMLA, ADA, disability case management, and federal and state leave regulations, along with the ability to provide knowledgeable and empathetic support to employees navigating leaves of absence.

Key Responsibilities

• Facilitate leave intake and determine employee eligibility for applicable leave and disability benefits.
• Manage leave-of-absence cases from initiation through return-to-work.
• Administer statutory and company-sponsored leave programs.
• Interpret and apply FMLA, ADA, ERISA, disability, and applicable federal and state leave regulations.
• Communicate with employees regarding leave eligibility, required documentation, case status, and return-to-work requirements.
• Review medical documentation and clinical information related to leave and disability cases.
• Maintain accurate leave documentation and case records.
• Partner with HR, managers, benefits providers, and other stakeholders to support leave administration.
• Assist with workplace accommodations and return-to-work efforts.
• Provide guidance regarding leave policies and procedures.
• Maintain confidentiality and regulatory compliance throughout the case-management process.

Required Qualifications

• Bachelor’s degree in a relevant field or equivalent professional experience.
• 3+ years of relevant leave administration or disability case management experience.
• Direct experience managing FMLA and disability cases.
• Strong knowledge of ADA, FMLA, ERISA, and federal and state leave regulations.
• Experience with disability case management and employee benefit entitlements.
• Knowledge of medical terminology and health conditions with the ability to review clinical information and support eligibility determinations.
• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Strong critical-thinking and organizational skills.
• Ability to independently manage multiple cases and priorities.
• Ability to communicate with empathy while maintaining confidentiality and compliance.

Technical Skills

• Microsoft Office 365
• Microsoft Excel
• Workday
• Experience with claims or case-management systems

Ideal Candidate

The ideal candidate has hands-on experience managing complex leave and disability cases rather than primarily general HR experience. They should be comfortable reviewing medical documentation, interpreting leave regulations, communicating with employees regarding sensitive situations, and managing cases from initial intake through return-to-work.

EEO and ADA Statement

Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at: [email protected]