Human Resources Generalist - Mandarin Speaker

Company Description

PAYOK is a leading global payment aggregator, offering professional and secure online payment solutions for businesses worldwide. With over 100 payment methods, PAYOK enables merchants to accept payments and manage payouts efficiently, ensuring high success rates and instant settlements. Headquartered in Dubai and licensed as a Money Services Business (MSB) in Canada.

Responsibility

1. Manage HR administrative tasks, including employee records, attendance, leave, and personnel documentation.

2. Support the recruitment process, from job posting and CV screening to interview coordination.

3. Assist with employee onboarding and offboarding processes.

4. Prepare and maintain employment contracts, internal policies, and other HR-related documents.

5. Oversee General Affairs operations, including office supplies, facility management, and vendor coordination.

6. Ensure smooth day-to-day office operations and administrative support.

7. Assist in coordinating internal events, meetings, and other operational needs.

8. Maintain proper filing systems and accurate HR & GA databases.

9. Support compliance with company policies, procedures, and administrative standards.

Qualifications

1. Minimum Diploma or Bachelor’s Degree in Human Resources, Psychology, Management, Business Administration, or a related field.

2. At least 3-4 years of experience in HR, GA, or HRGA is preferred.

3. Good understanding of HR administration and general office operations.

4. Strong attention to detail, organization, and sense of responsibility.

5. Good communication and coordination skills.

6. Able to work both independently and collaboratively in a team.

7. Proficient in Microsoft Office, Google Workspace, and Lark for daily administrative and coordination tasks.

8. Strong multitasking and problem-solving skills.

9. Proactive, disciplined, and able to work in a dynamic environment