Human Resources Intern

Job Description: Human Resources Intern

Department: Human Resources
Reports To: Director of Human Resources / Human Resources Manager
Location: Riverside Hotel, Fort Lauderdale, Florida
Position Type: Internship

Position Summary

Riverside Hotel is seeking a motivated, organized, and enthusiastic Human Resources Intern to support the daily operations of the Human Resources Department. This internship provides hands-on exposure to the employee lifecycle within a hospitality environment, including recruitment, onboarding, employee relations support, HR administration, training coordination, and employee engagement initiatives.

The ideal candidate is professional, detail-oriented, approachable, and eager to learn while maintaining the confidentiality and integrity required when handling sensitive employee information.

Essential Duties and Responsibilities

Recruitment and Talent Acquisition

• Assist with posting job openings, reviewing applications, organizing resumes, and maintaining candidate records.
• Support interview scheduling, candidate communications, and recruitment follow-up.
• Assist with coordinating walk-in applicants, pre-screening documentation, and pre-employment assessments.
• Help track open positions, candidate progress, and hiring activity.
• Support college recruitment, career fairs, and community hiring initiatives as needed.

Onboarding and New Hire Administration

• Assist with preparing new-hire paperwork and onboarding materials.
• Support new-hire orientation scheduling and preparation.
• Help maintain accurate employee files and electronic documentation.
• Assist with tracking required employment forms, acknowledgments, and onboarding checklists.
• Provide administrative support for employee status changes and personnel action forms.

HR Administration and Records Management

• Assist with organizing, scanning, filing, and maintaining confidential employee records.
• Support the preparation and distribution of HR forms, internal communications, and departmental documents.
• Help maintain spreadsheets, trackers, reports, and other HR administrative records.
• Assist with auditing employee files for completeness and accuracy.
• Handle confidential information responsibly and in accordance with company policies.

Employee Engagement and Hotel Culture

• Assist with planning employee appreciation activities, recognition programs, celebrations, and wellness initiatives.
• Support hotel-wide communications, employee announcements, and engagement campaigns.
• Help coordinate employee events and departmental initiatives that promote a positive workplace culture.
• Assist with distributing employee communications and supporting team-building activities.

Training and Compliance Support

• Assist with tracking employee training, certifications, and required acknowledgments.
• Help organize training materials, attendance records, and departmental training schedules.
• Support HR compliance projects and handbook or policy acknowledgment tracking.
• Maintain awareness of company policies and escalate employee concerns or sensitive matters to the appropriate HR representative.

General HR and Hotel Operations

• Provide administrative support to the Director of Human Resources and Human Resources Generalist.
• Assist with special projects, departmental audits, and process improvement initiatives.
• Develop an understanding of hotel operations and the importance of supporting employees across all departments.
• Perform other duties and responsibilities as assigned.

Qualifications and Requirements

• Currently enrolled in, or recently graduated from, a college or university program in Human Resources, Business Administration, Hospitality Management, or a related field.
• Strong organizational, time-management, and administrative skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office, including Word, Excel, and Outlook.
• Ability to learn HR systems, applicant tracking systems, and electronic document management tools.
• Professional demeanor and the ability to interact respectfully with employees, applicants, and management at all levels.
• Demonstrated attention to detail, discretion, and commitment to confidentiality.
• Ability to manage multiple assignments, prioritize tasks, and meet deadlines.
• A positive attitude, willingness to learn, and genuine interest in human resources and hospitality.

Core Competencies

• Confidentiality and professional integrity
• Attention to detail and accuracy
• Customer service and relationship building
• Organization and time management
• Communication and teamwork
• Initiative and problem-solving
• Adaptability in a fast-paced hospitality environment

Learning and Development Opportunities

The Human Resources Intern will gain practical experience in:

• Hospitality recruitment and talent acquisition.
• New-hire onboarding and employee documentation.
• HR systems and electronic personnel records.
• Employee engagement and workplace culture initiatives.
• Training coordination and compliance administration.
• The day-to-day responsibilities of a hotel Human Resources Department.

Work Environment

This position operates in a hospitality environment requiring professionalism, discretion, flexibility, and the ability to interact with employees and applicants from diverse backgrounds. The intern may work in an office setting and throughout the hotel as needed to support HR activities.

Equal Employment Opportunity

Riverside Hotel is committed to providing equal employment opportunities in accordance with applicable federal, state, and local laws. Employment decisions are made without regard to legally protected characteristics.