Human Resources Manager

We are seeking a hands-on HR Manager to lead and manage all aspects of Human Resources and Workplace Operations across our Headquarters, Warehouse, and Retail Stores. This role is responsible for end-to-end HR functions, workforce planning, talent acquisition, compensation & benefits, employee relations, expatriate management, and workplace experience, while partnering closely with business leaders to support organizational growth.

Key Responsibilities

HR Strategy & Workforce Planning

• Partner with business leaders to develop and execute HR strategies that support business growth.
• Lead workforce planning and headcount management across Headquarters, Warehouse, and Retail Store operations.
• Analyze manpower requirements and provide recommendations on organizational structure and workforce optimization.

Talent Acquisition & Employer Branding

• Manage the full recruitment cycle, including sourcing, interviewing, selection, offer management, and onboarding.
• Ensure timely hiring of qualified talent across all functions and levels.
• Support employer branding initiatives and recruitment process improvements.

Compensation, Benefits & Payroll

• Oversee monthly payroll processing and ensure compliance with company policies and local labor regulations.
• Administer compensation and benefits programs, including salary reviews, bonus administration, social security, and employee insurance.
• Provide recommendations on compensation structures and market competitiveness.

Employee Relations & HR Operations

• Manage employee lifecycle processes including onboarding, probation, performance management, employee development, and offboarding.
• Serve as the primary HR contact for employee relations matters and provide guidance to managers on people-related issues.
• Develop, implement, and maintain HR policies, procedures, and employee handbooks.

Compliance & Expatriate Management

• Ensure compliance with Thai labor laws and relevant employment regulations.
• Manage and coordinate visa and work permit applications, renewals, and related processes for expatriate employees, including BOI-sponsored employees.
• Liaise with government agencies and external service providers regarding immigration and employment matters.

HR Administration & Reporting

• Maintain accurate employee records and HR documentation.
• Prepare HR reports, manpower updates, and workforce analytics for management review.
• Drive continuous improvement of HR processes and systems.

Workplace Experience & Administration

• Oversee workplace operations and office administration to ensure a safe, efficient, and positive working environment for employees.
• Manage office facilities, workspace planning, office vendors, supplies, and employee amenities.
• Partner with relevant stakeholders to maintain workplace health, safety, and security standards.
• Lead employee engagement initiatives and activities that promote a positive employee experience and company culture.
• Support office expansion, relocation, and workplace improvement projects as required.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 5-8+ years of progressive HR experience with broad exposure to recruitment, payroll, compensation & benefits, employee relations, and HR operations.
• Strong knowledge of Thai labor law and HR best practices.
• Hands-on experience managing payroll and compensation & benefits administration.
• Experience handling visa and work permit processes for expatriates, particularly under BOI privileges, is highly preferred.
• Ability to work independently and manage end-to-end HR functions in a lean organization.
• Strong communication, stakeholder management, and problem-solving skills.
• Good command of English, both written and spoken.