Human Resources Manager

About the role

As HR Manager, you'll drive HR initiatives such as hiring, benefits, employee relations and training programmes, to ensure compliance for hotel colleagues. You'll promote a positive team culture whilst ensuring colleagues deliver a guest experience that is unique and brings the brand to life. You'll guide the General Manager and leadership team on all people-related issues. This is the top HR role in a large, luxury hotel with extensive facilities and services, a number of major outlets, and catering and convention facilities. Typically manages HR colleagues and admin team.

Key responsibilities

• Create programmes to foster a positive work environment for all and support and administer an annual colleagues satisfaction survey
• Educate and train managers on HR disciplines to foster productivity and enhance performance
• Welcome and conduct new colleague orientation
• Oversee maintenance of accurate and up-to-date personnel files and records for all colleagues
• Ensure hiring standards and applicable laws and regulations are followed and maintain the culture of the hotel
• Build great relations with outside contacts such as Universities, Colleagues, and relevant Government Bodies
• Develop awareness and reputation of the hotel and the brand in the local community and promote colleague involvement in local community
• Ensure compliance with relevant employment laws and hotel or company policies and procedures
• Ensure grievances are handled with utmost care and research and investigate all workplace issues to discover facts, identify potential risks, and facilitate resolution
• Collect and maintain data from exit interviews, turnover statistics, and absenteeism reports to identify trends, training needs, and supervisory issues

About you

• Bachelor's degree or higher education qualification or equivalent
• 4 years' of related experience in HR
• Some supervisory experience preferred
• Professional HR designation preferred
• Ability to maintain confidentiality in all HR related matters
• Must speak local language(s) and English
• Other languages preferred