Human Resources Manager

A rare opportunity to step into an established HR role at a 100-year-old family business.

Looking for a better work-life balance and a company where people build long-term careers?

Bolton Services of WNC is looking for our next Human Resources Manager. Our current HR Manager has

been with Bolton for more than 11 years and will be easing into retirement in the coming months. The

person we hire will have the opportunity to work alongside her, learn our people and processes, and

transition into the role with her experience and support.

And you won’t be expected to manage HR from an island. Our HR Manager works closely with company

leadership and ownership and has direct, hands-on support when difficult situations arise.

Bolton is a fourth-generation, family-run Plumbing and HVAC company in business since 1925. We value

professionalism, accountability, common sense, and a low-drama, team-focused workplace. We are also

proudly patriotic and strongly supportive of our military veterans.

We’re looking for someone who enjoys working with people, can earn their trust, keeps us organized

and compliant, and isn’t afraid to handle the occasional difficult conversation.

The Role

The HR Manager handles Bolton’s day-to-day Human Resources operations and serves as a trusted

resource to both employees and leadership.

Responsibilities include:

• Recruiting, hiring, onboarding, and employee orientation

• Benefits administration – medical, dental, vision, life, AFLAC, and 401(k)

• PHCC Apprenticeship Program administration

• FMLA and worker’s; compensation

• OSHA recordkeeping and required submissions

• Employee relations, personnel matters, and maintaining confidential records

• Coaching managers and assisting with disciplinary meetings and terminations

• Tracking employee training and documentation

• Staying current with employment laws and HR requirements

• Job fairs, recruiting events, and community outreach

• Maintaining relationships with benefit providers, brokers, agencies, and community

  organizations

• Supporting the Safety Committee and other HR-related administrative needs

What We’re Looking For:

• Highly organized, dependable, flexible, and resourceful

• Strong judgment and ability to maintain confidentiality

• Knowledge of employment laws and HR best practices

• Excellent verbal and written communication skills

• Comfortable working with employees at all levels—from apprentices and field technicians to

  managers and ownership

• Able to coach, counsel, advise, and handle difficult conversations professionally

• Willing to learn our business rather than manage HR entirely from behind a desk

Preferred, but not required: Degree in Human Resources, Business Administration, or a related field, or

at least four years of relevant HR experience.

Benefits

7 paid holidays • Paid Time Off • Health, Dental & Vision Insurance • Life Insurance • AFLAC • 401(k)

with company match up to 3% • Education Assistance & Tuition Reimbursement

Why Bolton?

We’ve been here since 1925, and we’re building a company we expect to be here for the next

generation. We believe good employees deserve good leadership, clear expectations, a reasonable

work-life balance, and a workplace where people can build a career. We’re looking for an HR Manager

who shares those values.

Be Better. Do Better. Bolton.

About Us

Bolton isn’t just our company name, it’s four generations of service built on trust, expertise, and doing the job right. Since 1925, we’ve been the team that homes and businesses rely on for HVAC and plumbing solutions that last. From small repairs to major installations, our focus has always been the same: take care of our customers, take care of our people, and take pride in our work.

As a family-owned company, we invest in our employees, ensuring they have the skills, training, and support to always provide exceptional service. We don’t cut corners, push unnecessary repairs, or overcomplicate the process, we just do honest work for real solutions.

Our commitment goes beyond the job site. We believe in giving back to the community, supporting local businesses, and building lasting relationships. When you call Bolton, you’re getting a team that treats your home or business like it’s our own.