Sutera Sanctuary Lodges
Human Resources Manager
Skills
20 days ago
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Important information
Contract type:
Permanent
Location:
Kota Kinabalu, Sabah, Malaysia
Work mode:
Onsite
Published on:
6 October 2026
What they need
About the role
This role manages the full HR cycle for assigned properties, including recruitment, onboarding, confirmation, transfers and resignations. You will prepare accurate payroll inputs, attendance and leave records, handle employee relations, grievances and disciplinary matters fairly and in line with company policy, and ensure compliance with the Sabah Labour Ordinance and other employment regulations. You will oversee staff accommodation, welfare and engagement activities at remote and highland properties, prepare weekly and monthly HR reports for the Director of Human Resources, and lead and develop the HR Executive assigned to the cluster.
Key responsibilities
- Manage the full HR cycle for assigned properties, including recruitment, onboarding, confirmation, transfers and resignations
- Prepare accurate payroll inputs, attendance and leave records
- Handle employee relations, grievances and disciplinary matters fairly and in line with company policy
- Ensure compliance with the Sabah Labour Ordinance and other employment regulations
- Oversee staff accommodation, welfare and engagement activities at remote and highland properties
- Prepare weekly and monthly HR reports for the Director of Human Resources
- Lead and develop the HR Executive assigned to the cluster
- Deliver onboarding and HR training for all assigned properties
- Monitor operational training conducted by Heads of Department and ensure training records are complete
- Coordinate special development program for high-potential employees across the group
About you
- Degree in Human Resource Management or a related field
- Minimum 5 years of HR experience, including training responsibilities, with at least 2 years at managerial level
- Experience in hotels, resorts or multi-property operations is required
- Good knowledge of the Sabah Labour Ordinance and Malaysian employment practices
- Confident trainer with strong communication skills in Bahasa Malaysia and English
- Fair, approachable and able to work with employees at all levels, including local community hires
- Willing to travel to remote areas frequently
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