Human Resources Manager

Overview
Chattanooga Allergy Clinic (CAC) operates a network of allergy and immunology offices throughout Southern Tennessee and North Georgia. The Human Resources Manager is a key member of the leadership team responsible for leading the organization's HR function, with primary emphasis on recruiting and talent acquisition, compliance, and employee relations and engagement.

The HR Manager develops and implements strategies to attract, recruit, onboard, develop, and retain qualified employees. This position serves as the primary HR resource for employees and leadership and provides guidance regarding employment practices, performance management, employee relations, compensation, benefits, compliance, and workplace policies.

The HR Manager is expected to be proactive, people-focused, highly organized, and results-oriented while maintaining confidentiality, sound judgment, and a balance between employee needs and the Company's operational and business objectives.

Specific Duties and Responsibilities

I. Recruiting & Talent Acquisition

• Lead and manage the full recruitment process, partnering with hiring managers to identify staffing needs and develop effective recruiting strategies.
• Develop and maintain candidate pipelines through job boards, professional networks, schools, community resources, and other recruitment channels.
• Review applications, conduct initial screenings and interviews, and provide hiring recommendations to managers.
• Coordinate interviews, background checks, references, employment offers, and pre-employment requirements.
• Monitor recruiting metrics, including open positions, candidate pipelines, time-to-fill, and recruitment sources.
• Continuously evaluate and improve the candidate experience and recruitment process.
• Lead onboarding and orientation to ensure new employees receive a consistent and positive introduction to CAC.
• Coordinate new-hire training, compliance requirements, and onboarding documentation.

II. Compliance & Risk Management:

• Lead and oversee HR compliance with applicable federal, state, and local employment laws and regulations.
• Maintain current knowledge of employment laws and communicate relevant changes and recommendations to leadership.
• Develop, review, and maintain employee handbooks, HR policies, procedures, and required employee communications.
• Ensure required HR documentation, records, and reporting are accurate, timely, and confidential, including applicable EEO-1, OSHA, ACA, FMLA, STD, and other regulatory requirements.
• Advise leadership and managers regarding employment practices, documentation, compliance, and potential employment risks.
• Lead or oversee employee investigations and maintain appropriate confidentiality and documentation.
• Oversee employee leave administration and related documentation.
• Ensure consistent application of Company policies and employment practices.
• Coordinate annual compliance and skills training.
• Protect confidential employee, patient, and Company information.

III. Employee Relations, Engagement & Culture:

• Serve as the primary HR resource for employees, managers, supervisors, and leadership.
• Build strong, professional relationships throughout the organization and promote a culture of respect, communication, engagement, and accountability.
• Advise managers regarding employee relations, performance management, coaching, corrective action, and workplace concerns.
• Partner with leadership on performance improvement plans, disciplinary actions, and termination recommendations.
• Support employee development, recognition, engagement, and retention initiatives.
• Identify trends in employee feedback, turnover, and workplace concerns and recommend solutions.
• Facilitate effective communication between leadership and employees.
• Lead or participate in employee and community events and other culture-building initiatives.
• Assist leadership with organizational changes and employee communications.

IV.HR Operations:

• Oversee day-to-day HR operations and ensure processes are accurate, timely, and effective.
• Lead compensation benchmarking and provide recommendations regarding wage ranges and compensation strategy.
• Oversee benefits administration, including vendor relationships, employee communications, enrollment, and changes.
• Partner with the Finance team to support accurate and timely payroll processing.
• Oversee tracking of PTO, attendance, absences, and tardiness.
• Maintain accurate employee information, personnel records, and HR systems.
• Identify opportunities to improve HR processes, systems, and employee services.
• Provide direction and oversight to the HR/Accounting Assistant.
• Manage HR projects and initiatives and perform other duties as assigned by leadership and physician partners.

Leadership & Organizational Responsibilities:

• Serve as a trusted HR advisor and member of the CAC leadership team.
• Provide objective, data-informed HR recommendations to leadership.
• Proactively identify workforce and organizational needs and recommend solutions.
• Exercise independent judgment and maintain professionalism, discretion, and confidentiality.
• Balance employee advocacy with Company policies, operational needs, and business objectives.
• Model and promote CAC's values of kindness, professionalism, respect, and accountability.

Qualifications

Education & Experience

• Bachelor's degree in Human Resources, Business, Healthcare Administration, Communications, or a related field required.
• Minimum of 3 years of progressive Human Resources experience, preferably including experience in a healthcare organization.
• Demonstrated experience leading recruiting and talent acquisition required
• Previous HR management or HR leadership experience preferred.
• Demonstrated experience with employee relations, investigations, performance management, and employment compliance.
• Experience advising managers and senior leadership on HR matters.
• Healthcare HR experience strongly preferred.
• HR certification such as SHRM-CP, SHRM-SCP, PHR, or SPHR preferred.

Knowledge & Skills:

• Strong recruiting and talent acquisition expertise.
• Strong understanding of employment laws, regulations, and HR best practices.
• Excellent employee relations and conflict-resolution skills.
• Excellent verbal, written, and presentation skills.
• Strong leadership and decision-making abilities.
• Ability to independently assess situations and make sound recommendations.
• Strong organizational and project-management skills.
• Excellent attention to detail and documentation.
• Ability to maintain strict confidentiality.
• Strong analytical and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Proficiency with Microsoft Office and HR/payroll systems.
• Ability to communicate effectively with physicians, leadership, managers, supervisors, and employees at all levels.

Personal Attributes:

• Be people-focused while maintaining appropriate HR boundaries.
• Demonstrate a high level of integrity and professionalism.
• Be approachable, trustworthy, and a strong communicator.
• Be proactive and solutions-oriented.
• Demonstrate sound judgment and discretion.
• Be comfortable addressing difficult and sensitive employee matters.
• Be highly organized, thorough, and detail-oriented.
• Demonstrate accountability and follow-through.
• Be able to balance employee advocacy with the Company's operational and business objectives.
• Demonstrate a commitment to employee engagement, development, and retention.
• Be confident working independently while collaborating effectively with leadership.
• Demonstrate the ability to influence and drive positive organizational change.

Working Conditions:

• Moderate physical effort, including sitting and/or standing for extended periods.
• Significant amount of time spent typing and using a computer/screen, approximately 75% of the workday.
• Frequent walking throughout clinic locations.
• Frequent talking, listening, and communication with employees, leadership, candidates, and external partners.
• Frequent use of telephone and electronic communication systems.
• Occasional stooping, kneeling, crouching, or other physical activities as required.
• May require travel between CAC locations as needed.

Job Type: Full-time

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Physical Setting:

• Office

People with a criminal record are encouraged to apply

Ability to Relocate:

• Chattanooga, TN 37421: Relocate before starting work (Required)

Work Location: In person