Human Resources Manager

Job Title: Human Resources Manager

Reports To: General Manager

Position Summary

Our client is seeking a Human Resources Manager to lead the HR and payroll function.

This role partners with executives, managers, and supervisors to support employee and labour relations, collective bargaining agreement administration, performance management, conflict resolution, training and development, health and safety, and HR policy compliance.

The Human Resources Manager serves as the primary HR partner to internal stakeholders, builds productive relationships with union representatives and employees, and provides day-to-day guidance on collective bargaining agreements, employment standards, labour relations requirements, and our client’s policies and practices.

Essential Duties and Responsibilities

Labour and Employee Relations

• Interpret and administer collective bargaining agreements (CBAs), addressing grievances and resolving workplace disputes fairly and consistently.
• Build and maintain positive relationships with union representatives and participate in joint labour-management committees.
• Manage the grievance process, including investigating complaints, mediating disputes, and working toward mutually agreeable resolutions.
• Guide managers on performance management, disciplinary actions, attendance management, and employee concerns within the framework of the CBA.
• Support management in preparing for and participating in collective bargaining negotiations.
• Provide training to management and employees on the CBA, union policies, and applicable labour and employment legislation.
• Investigate complaints involving harassment, discrimination, workplace violence, and other employment-related matters, providing recommendations to management.
• Monitor employee relations, union activity, and labour cost metrics to identify trends and support decision-making.

HR Administration and Recruitment

• Oversee HR administration, including employment agreements, new hire and termination documentation, orientation, and onboarding.
• Maintain accurate employee records, organizational charts, seniority lists, announcements, and correspondence.
• Communicate effectively with plant supervisors and department managers.
• Lead and support recruitment activities, including internal and external job postings and interview coordination.
• Support employee meetings, training sessions, and internal communications.
• Coordinate internal, external, and corporate reporting requirements.
• Identify opportunities to improve HR processes and operational efficiency.

Policies, Compliance, and Development

• Stay current on applicable labour laws and employment legislation and support compliance across both sites.
• Develop, implement, and maintain HR policies, ensuring consistent application, appropriate benchmarking, and continuous improvement.
• Deliver programs supporting leadership development, learning, performance development, communication, and employee engagement.
• Partner with the HR support team to prepare reports, respond to data requests, analyze workforce issues, and recommend practical solutions.

Payroll, Benefits, and Workplace Health and Safety

• Lead and oversee payroll functions, supporting accurate processing and compliance with applicable requirements.
• Oversee benefits administration and provide employee support.
• Manage the annual Canadian benefits renewal process and U.S. annual enrolment.
• Complete WSIB reporting and reconciliation, manage workplace injury claims, and oversee the Return to Work Program.

Qualifications

Education

• College diploma or university degree in Business or Human Resources Management.
• CHRP or CHRL designation, or active pursuit of either designation, is an asset.

Experience and Technical Skills

• Five to ten years of progressive HR experience, preferably in manufacturing, including experience in a unionized workplace.
• Demonstrated knowledge of payroll practices and experience overseeing or processing payroll.
• Knowledge of HR and payroll practices in both Canadian and U.S. environments.
• Experience with Dayforce, ADP, or a comparable payroll system is required.
• Demonstrated experience with SAP.
• Proficiency in Microsoft Office applications and other cloud-based systems.

Our client is committed to an inclusive and accessible recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Accommodations are available upon request for candidates taking part in all stages of the recruitment and selection process. Please let us know if you require accommodation.