Human Resources Manager

WE'RE HIRING | HR MANAGER

Company: MORAO CAPITAL

Location: Beirut, Lebanon

Arrangement: Full-Time | On-Site

Duration of Agreement: 2 Years

MORAO CAPITAL, a growing group of F&B businesses, is seeking a dynamic, proactive, and results-driven HR Manager to lead and develop the HR function across its portfolio of hospitality concepts.

We are looking for a hands-on professional with solid F&B industry experience who understands the operational demands of hospitality, takes ownership, and can build structured, efficient, and people-focused practices across multiple outlets.

Key Responsibilities:

• Lead end-to-end recruitment, talent acquisition, onboarding, and offboarding across all entities.
• Oversee manpower planning, staffing structures, shift coverage, and workforce allocation in coordination with outlet managers.
• Develop and implement HR policies, SOPs, employee handbooks, operational manuals, and training frameworks.
• Design, organize, and conduct staff training sessions, workshops, and employee development programs covering service standards, workplace conduct, and operational excellence.
• Oversee employee relations, performance evaluations, disciplinary procedures, and retention initiatives.
• Conduct regular outlet visits to assess staff performance, identify operational gaps, and address workforce challenges.
• Manage employee records, contracts, attendance, leave, and payroll coordination.
• Ensure compliance with Lebanese labor laws and employment regulations.
• Establish HR reporting systems, performance KPIs, and structured follow-up mechanisms.
• Work closely with management to strengthen organizational culture, employee engagement, accountability, and service standards.

Requirements:

• Minimum 2 years of relevant HR experience within the F&B or hospitality industry , preferably across multiple outlets.
• Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.
• Proven experience in recruitment, manpower planning, employee training, and performance management.
• Experience developing HR manuals, SOPs, training materials, and conducting workshops.
• Strong understanding of Lebanese labor laws and HR practices.
• Excellent communication, leadership, organizational, and problem-solving skills.
• Ability to independently manage priorities, take initiative, and implement practical solutions.
• Proficiency in English and Arabic.
• Comfortable working between the head office and operational outlets as required.

What We're Looking For

A dynamic, resourceful, and commercially aware HR professional who thrives in a fast-paced F&B environment.