Human Resources Manager

Looking for a HR and Center Manager to help us grow!

Responsibilities

· Assist with recruitment efforts foreign and local language teachers (including workforce planning, job postings, interviews, etc.), and prepare them during onboarding by establishing and conducting orientation and training programs.

· Oversee the legal sponsorship, work permit applications, visa renewals, and relocation logistics for international teachers, ensuring compliance with local immigration laws.

· Identify and recommend improvements to internal standard operating procedures, including team restructuring and morale building

· Monitor and keep track of all teachers, resolve employee grievances, and work together with the team on how to handle issues that come up.

· Maintain management guidelines by preparing, updating, and recommending human-resources policies and procedures

· Work with the team to arrange teacher availability with class schedules (such as evenings, weekends, and seasonal intensive courses).

· Ensure legal compliance throughout human resource management.

· Coordinate teacher evaluation processes, including student feedback surveys, classroom observations, and performance reviews to maintain premium educational standards.

· Draft and manage flexible employment contracts, including full-time, part-time, and hourly freelance agreements tailored to course demand.

· Create initiatives to maintain teacher satisfaction, address burnout, and build a vibrant, multicultural staff community.

Requirements and skills

· Bachelor’s degree in Human Resources, Business Administration, Linguistics, or International Relations.

· Minimum 2 years of HR management experience, specifically within a language center, international school, or training institute.

· Prior experience and knowledge of local work visa frameworks and expatraite employment regulations is highly preferred.

· High emotional intelligence and communication skills to manage a highly diverse, international team.

· Ability to handle fast-paced changes, sudden class schedule shifts, and last-minute teacher absences.

· Need to be able to communicate in Bahasa Melayu and Chinese