Human Resources Manager

Key Responsibilities

• Performance Management: Manage the end-to-end performance management cycle, including KPI setting, performance reviews, appraisal coordination, performance tracking, and improvement plans.
• HR Operations: Oversee daily HR operations and ensure effective implementation of HR policies, procedures, and systems, including employee lifecycle processes, personnel records, attendance, and employee relations.
• Workforce Management: Work closely with production and functional leaders on manpower planning, workforce allocation, employee discipline, and staffing effectiveness in a factory environment.
• Policy & Process Improvement: Review and optimize HR processes, standardize operating procedures, and ensure consistent implementation across departments or sites.
• Data & Reporting: Maintain accurate HR data and prepare regular reports on headcount, attendance, turnover, performance, and other key HR metrics to support management decisions.
• Compliance: Ensure HR practices comply with applicable labor laws, company policies, and internal control requirements; maintain proper documentation and records.
• Stakeholder Management: Partner with management, line supervisors, and employees to resolve HR issues and support business and operational objectives.
• Execution & Follow-up: Drive HR initiatives from planning through implementation, closely monitor progress, address delays, and ensure timely delivery of agreed actions.

Qualifications & Experience

• Bachelor’s degree in Human Resource Management, Business Administration, or a related discipline.
• At least 5 years of progressive HR experience, preferably with substantial responsibility for performance management and HR operations.
• Prior experience working for a large-scale manufacturing company is required; FMCG or other labor-intensive manufacturing experience is an advantage.
• Strong practical knowledge of performance management systems, HR operations, workforce management, and employee relations.
• Demonstrated ability to execute plans, follow through on details, solve problems proactively, and deliver results under pressure.
• Strong communication, coordination, analytical, and organizational skills; able to work effectively with both management and frontline employees.
• Proficient in Microsoft Office, especially Excel; experience with HRIS or other HR management systems is an advantage.