Human Resources Manager

Our client is seeking an experienced HR Manager to oversee HR operations and support people strategy for a small, distributed team of about 30 employees, across the United States and Canada.

Working closely with the CEO, Operations Manager, and Directors, this role will manage the employee lifecycle, HR systems, employee relations, benefits, performance management, and compliance. The ideal candidate combines hands-on HR expertise with strategic thinking, strong project management skills, and the ability to work independently.

Key Responsibilities

• People Operations: Manage the employee lifecycle, including recruitment, onboarding, development, transitions, and offboarding. Maintain HR policies, employee records, job descriptions, and the employee handbook.
• Employee Relations: Advise and coach managers and employees on performance management, workplace concerns, conflict resolution, employee development, and succession planning.
• HR Strategy: Partner with leadership to align people initiatives with business objectives, develop long-term plans, and evaluate HR programs using qualitative and quantitative data.
• HR Systems and Benefits: Manage HRIS and related platforms, including payroll, benefits, and retirement administration. Oversee system implementations, benefits enrollment, vendor relationships, and compensation benchmarking across both countries.
• Compliance and Immigration: Maintain HR practices in accordance with applicable US federal, state, and local laws and Canadian federal and provincial requirements. Coordinate Canadian work permit documentation and related immigration processes.
• Recruitment and Onboarding: Support hiring processes, interviews, candidate selection, and continuous improvement of onboarding practices.
• DEI and Accessibility: Integrate inclusive and accessible practices into HR policies and programs, support employee accommodations, and identify barriers to equitable participation.
• Communications and Engagement: Communicate HR policies and program updates, coordinate team activities and the annual company summit, and support employee engagement initiatives.
• Responsible AI: Contribute HR expertise to the company’s AI steering committee, including AI policies, employee training, upskilling, and equitable adoption of AI tools.

Required Qualifications

• Bachelor’s degree or equivalent relevant experience.
• At least five years of experience in human resources or people operations.
• Working knowledge of employment legislation in both the United States and Canada.
• Experience managing employee relations, performance management, HR policies, and confidential personnel matters.
• Experience advising leadership and coaching managers on people-related issues.
• Familiarity with HRIS platforms, benefits administration, payroll, compensation benchmarking, and vendor management.
• Strong communication, conflict resolution, analytical, research, and project management skills.
• Knowledge of DEI, accessibility, and employee accommodation practices.
• Proficiency with Google Workspace and comfort learning new technology platforms.
• AI fluency, ideally including experience with Claude.
• Ability to work independently in a remote environment.

Work Arrangement

This is a remote, part-time position for candidates residing in the United States or Canada, with an anticipated commitment of 20–30 hours per week. Hours may increase based on organizational and recruitment needs.