Human Resources Manager

Company Description King Riders Delivery Services LLC provides well-trained, professional, and courteous bike delivery drivers, both with and without company bikes . The company focuses on reliable delivery support and ensures prompt replacement of drivers or bikes in case of emergencies to maintain uninterrupted service. King Riders serves a wide range of clients, including online businesses, courier companies, general stores, cooperatives, restaurants, offices, factories, airports, and banks. The company is committed to consistent service quality, safety, and efficiency in meeting diverse delivery needs.

Key Responsibilities

• Group-Wide HR System Restructuring: Redesign, build, and implement a standardized, scalable HR operating system from scratch across all group entities—covering modernized policies, unified workflows, performance evaluation frameworks, and digital record-keeping.
• Full-Scale Talent Acquisition: Lead recruitment, candidate screening, interviewing, and structured onboarding processes across the group to attract and retain top-tier talent for various business units.
• Visa & Immigration Coordination: Work closely with the Visa Department to seamlessly manage multi-entity employee visa processing, labor contracts, work permits, and residency renewals.
• Executive Collaboration: Collaborate directly with the General Manager on group-wide strategic HR decisions, workforce planning across entities, policy implementations, and executive reporting.
• Employee Relations & Culture: Serve as the primary point of contact for employee inquiries, multi-company performance management, conflict resolution, and driving group-wide initiatives to foster a positive workplace culture.
• Compliance & Policy Management: Ensure company-wide policies, handbooks, and HR practices maintain strict compliance with local labor laws and employment regulations across all operating jurisdictions.
• Administration & Offboarding: Oversee centralized or entity-level payroll coordination, benefits administration, leave tracking, and structured employee offboarding and exit interviews.

Qualifications

• Strong HR operations skills, including recruitment, onboarding, performance management, and HR administration.
• Knowledge of UAE labor laws, employment regulations, and best practices in employee relations and compliance.
• Proficiency in HR documentation, record-keeping, and use of HRIS or similar systems for data management.
• Effective communication, negotiation, and conflict-resolution skills, with the ability to interact with diverse teams.
• Experience designing or coordinating training programs, including safety and customer service for delivery staff.
• Organizational and time-management skills to handle multiple HR processes and deadlines in a fast-paced environment.
• Bachelor’s degree in Human Resources, Business Administration, or a related field; HR certifications are an advantage.
• Previous HR management experience in group of companies.
• Ability to work on-site in Dubai and collaborate closely with operations and management teams.