Human Resources Manager - Full Time Regular

Human Resources Manager

Division/Department: Administration / Human Resources

Reports to: CEO

Status: Full-time regular, 37.5 hours per week
Start Date: ASAP

Positions Supervised: One

Affiliation: Excluded

Pay Grade 8: $78,149 – $97,687 – $112,340 per annum (Min / Mid / Max)

Position Summary

BC Centre for Ability (BCCFA) has been delivering quality services for children, youth, and adults with disabilities and their families since 1969. We are an award-winning organization and the largest community-based service provider delivering child development services in the province. Our vision is creating inclusive communities where every person thrives at all stages of life. We are accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) and regularly recognized through awards including Canada's Top 100 and Great Place to Work Canada for the quality of our services, our commitment to client and family-centred care, diversity, equity and inclusion, and as an outstanding workplace.

Reporting to the CEO, the Human Resources Manager provides strategic leadership and operational oversight across all human resources and labour relations functions for BCCFA. Operating within a multi-union health and community services environment, the HR Manager aligns HR strategy with organizational goals, fostering a collaborative, inclusive, and highly engaged workforce across unionized and excluded roles.

The HR Manager leads the development, implementation, and continuous improvement of HR programs, policies, and systems—including labour and employee relations, talent acquisition, total rewards, disability and leave management, performance management, Occupational Health and Safety (OH&S), and accreditation standards. The role serves as a trusted partner and consultant to executive leaders, directors, and operational managers.

Duties & Responsibilities

Strategic Leadership & Organizational Development

• Serve as the primary HR subject matter expert and strategic advisor to executive leadership, directors, and committees on complex people matters, risk management, and organizational design.
• Lead the development, implementation, and evaluation of organizational HR policies, procedures, and initiatives to support workplace culture, diversity, equity, inclusion, and best employment practices.
• Drive employee engagement and retention strategies, designing organizational recognition, rewards, and workplace culture initiatives aligned with BCCFA’s values.
• Oversee HR metrics, analytics, and reporting to inform decision-making and identify workforce trends.

Labour & Employee Relations

• Lead the organization’s labour relations strategy, ensuring accurate interpretation, application, and compliance with applicable collective agreements (including Community Subsector and Health Science Professionals frameworks).
• Manage the grievance process Step (1 – 3), dispute resolution, and union-management consultation committees across bargaining units.
• Represent management in union-management meetings, third-party mediations, arbitrations, and labour relations board proceedings as required.
• Coach and advise managers and directors on complex disciplinary actions, workplace investigations, Coaching Development and Performance (CDP), and performance management within unionized environments.

Talent Acquisition & Workforce Planning

• Oversee organization-wide workforce planning, recruitment, and onboarding strategies to attract and retain top talent.
• Manage the overall job evaluation, classification, and compensation structure for unionized and exempt positions, ensuring alignment with HEABC frameworks and benchmark codes.
• Develop and modernize employee onboarding, orientation, and professional development programs across the organization.

Total Rewards, Disability Management & Safety

• Oversee health and welfare benefit plans, pension administration (Municipal Pension Plan / Public Service Pension Plan as applicable), and total rewards programs, serving as the senior liaison with third-party providers.
• Lead disability management, Enhanced Disability Management Program (EDMP), and return-to-work strategies in collaboration with all parties, ensuring compliance and supportive accommodation practices.
• Provide strategic oversight and administrative guidance to the Joint Occupational Health and Safety (OH&S) Committee to maintain a safe, healthy, and compliant work environment.

Departmental Leadership & Systems Oversight

• Manage and direct the day-to-day operations of the HR department, including supervision, coaching, and professional development of HR team members.
• Manage and optimize human resources information systems (ADP Workforce Now) to streamline administrative workflows, employee recordkeeping, reporting, and data integrity.
• Ensure organizational compliance with relevant BC employment legislation, collective agreements, privacy legislation (FIPPA/PIPA), and CARF accreditation standards.

Qualifications Required

Education & Experience

• Education: Bachelor’s Degree in Human Resources Management, Business Administration, or a related field.
• Designation: Chartered Professional in Human Resources (CPHR) designation is strongly preferred (or active progression toward completion).
• Experience: Minimum of five (5) to seven (7) years of progressive HR experience, including demonstrated experience in a managerial or lead advisory role within a unionized environment operating under collective agreements.

Knowledge, Skills & Abilities

• Labour Relations Expertise: In-depth knowledge of the BC Labour Relations Code, Employment Standards Act, Human Rights Code, and strong practical experience interpreting, applying, and administering collective agreements.
• HR Technology: Demonstrated experience working with ADP (or similar enterprise HRIS platforms) for workforce management, employee records, and HR reporting.
• Strategic Thinking: Ability to translate organizational strategy into effective HR programs, policies, and culture-building initiatives.
• Relationship Building: Proven track record of building trusting relationships with executive leadership, operational managers, union stewards/representatives, and external sector partners.
• Conflict Resolution & Coaching: Exceptional negotiation, mediation, and conflict-resolution skills.
• Disability & Safety Oversight: Strong understanding of EDMP, WorkSafeBC legislation, duty to accommodate, and ergonomic/OH&S standards.
• Communication: Excellent verbal, written, and presentation skills, with the ability to summarize complex employment and labour issues for executive decision-makers.

Benefits & Perks

• Extended Health and Dental plan
• Municipal Pension Plan
• Collaborative team environment
• Learning and development opportunities
• Free Onsite Parking
• Flexible working hours
• Hybrid / Remote working flexibility
• Workplace wellness programs
• Paid Sick leave

Posting: October 7th, 2026 - Open until filled

The BC Centre for Ability is an equal opportunity employer and welcomes applications from all groups. This includes women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity. We also recognize unique styles, perspectives, beliefs and creativity that support a diverse, respectful, inclusive and collaborative work environment.