Human Resources Officer

Company Overview Key Jordan is a leading HR consultancy and outsourcing company specializing in delivering end-to-end human capital solutions, including HR outsourcing, manpower secondment, administrative services, and strategic HR advisory.

We partner with organizations across multiple industries to optimize HR operations, enhance employee experience, and drive business performance.

Overall Purpose Of The Role We are seeking a dynamic and detail-oriented HR Officer to join our team in an outsourced capacity. The role will support multiple clients by managing core HR functions, ensuring compliance, and delivering a high-quality employee experience.

Key Accountabilities

• Act as an HR focal point for assigned clients, ensuring smooth day-to-day HR operations and high service quality
• Support and execute end-to-end HR lifecycle (onboarding, employee relations, performance support, offboarding)
• Manage and oversee payroll coordination and validation, ensuring accuracy and compliance with policies and labor law
• Maintain and optimize HR systems (HRIS), ensuring data accuracy, reporting, and process efficiency
• Lead and support recruitment activities, including sourcing, screening, and coordination with hiring managers
• Assist in developing, reviewing, and implementing HR policies, procedures, and internal regulations
• Ensure compliance with local labor laws and client-specific regulations
• Deliver a strong employee experience by handling inquiries, resolving issues, and maintaining engagement
• Prepare and analyze HR reports and dashboards (headcount, turnover, attendance, etc.)
• Support performance management processes, including follow-ups on evaluations and objectives (KPIs/OKRs)
• Participate in HR projects and process improvement initiatives across multiple clients
• Coordinate with internal teams to ensure seamless service delivery in outsourcing/secondment engagements
• Conduct regular client visits to maintain relationships, assess needs, and ensure service excellence

Requirements

• Maximum 2 years of experience in HR
• Strong knowledge of:
• Payroll processes
• HR systems (e.g., ZenHR, SAP, Workday, etc.)
• Recruitment & onboarding
• Policies & Procedures
• Employee/Customer experience
• Excellent command of English (spoken & written)
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, client-facing environment
• Willingness to travel to client locations

Note: This role is open to female candidates only Benefits & Perks

• Health Insurance
• Vision Insurance
• Dental Insurance
• Paid Time Off