Human Resources Officer

Job Description – Human Resources (HR) Officer

Sector: Health and Social Care
Location: Scotland, UK
Department: Human Resources

PLEASE SEND YOUR RESUME TO [email protected]

PLEASE SEND YOUR RESUME TO [email protected]

PLEASE SEND YOUR RESUME TO [email protected]

Job Purpose

The HR Officer is responsible for supporting the effective management of human resources within a health and social care organisation. The role involves recruitment, employee relations, staff training, HR administration and ensuring compliance with UK employment legislation and relevant Scottish care sector regulations.

The HR Officer plays an important role in maintaining a safe, supportive and professional working environment for care staff while promoting high standards of employee wellbeing and service delivery.

Key Duties and Responsibilities1. Recruitment and Selection

• Manage recruitment processes for care assistants, senior carers, support workers, nurses and administrative staff.
• Prepare job advertisements, review applications and coordinate interviews.
• Carry out appropriate pre-employment checks, including PVG Scheme checks through Disclosure Scotland.
• Verify references, qualifications and right-to-work documentation.
• Ensure recruitment procedures follow safer recruitment principles and relevant legislation.

2. Employee Relations

• Provide HR advice and guidance to managers and employees.
• Support disciplinary, grievance and capability procedures.
• Assist with resolving workplace conflicts and employee concerns.
• Promote equality, diversity, inclusion and fair treatment.
• Ensure consistent application of organisational HR policies.

3. HR Administration

• Maintain accurate and confidential employee records.
• Prepare employment contracts, offer letters and HR correspondence.
• Monitor employee attendance, sickness absence and annual leave.
• Update HR databases and personnel files.
• Ensure compliance with GDPR and data protection requirements.

4. Staff Training and Development

• Coordinate staff induction and onboarding programmes.
• Monitor mandatory training and refresher training requirements.
• Support staff development and performance review processes.
• Maintain training records and identify learning needs.
• Support employees with relevant Scottish Social Services Council (SSSC) registration and professional development requirements.

5. HR Compliance and Legislation

• Ensure HR practices comply with applicable UK employment legislation.
• Support compliance with relevant Care Inspectorate requirements.
• Maintain awareness of SSSC Codes of Practice.
• Ensure safeguarding and safer recruitment policies are followed.
• Assist with HR audits, inspections and compliance reporting.

6. Attendance and Workforce Management

• Monitor sickness absence, lateness and attendance trends.
• Support return-to-work interviews and absence management procedures.
• Work with care managers to identify staffing requirements.
• Assist with workforce planning, staff retention and recruitment strategies.
• Support effective management of employee working hours and leave entitlements.

7. Employee Wellbeing and Engagement

• Promote staff wellbeing and a positive workplace culture.
• Support employee engagement and retention initiatives.
• Assist with staff surveys and employee feedback.
• Promote a respectful, supportive and inclusive working environment.

Essential Skills and Experience

• Strong communication and interpersonal skills.
• Excellent organisational and administrative abilities.
• Knowledge of HR policies and employment procedures.
• Ability to handle sensitive and confidential information.
• Good IT skills, including Microsoft Office and HR systems.
• Ability to work independently and as part of a team.
• Understanding of the challenges of working in the care sector.

Desirable Qualifications

• CIPD Level 3 or Level 5 qualification in Human Resource Management.
• Previous HR or administrative experience.
• Experience working in health and social care.
• Knowledge of SSSC and Care Inspectorate requirements.
• Experience in recruitment, employee relations and workforce management.

Key Performance Indicators (KPIs)

• Recruitment efficiency and vacancy fulfilment.
• Completion of required pre-employment checks.
• Accuracy and maintenance of employee records.
• Staff training compliance rates.
• Employee retention and absence trends.
• Timely handling of HR enquiries and employee relations cases.

Overall Objective

To provide effective and professional HR support that ensures the organisation recruits, develops and retains a skilled, compliant and motivated workforce, contributing to the delivery of safe, high-quality care services across Scotland.

Benefits:

• Free parking
• On-site parking

Work Location: In person

PLEASE SEND YOUR RESUME TO [email protected]

Pay: £25,420.00-£30,000.00 per year

Benefits:

• Casual dress
• Company pension
• Free parking
• Sick pay

Work Location: In person