Human Resources Operation Specialist

Key Responsibilities

• Manage end-to-end employee onboarding and offboarding, including HR documentation, employee communications, access, and administrative requirements.
• Support the administration of employee benefits and insurance, including claims/invoices, annual renewal, employee communication, and HR knowledge updates.
• Maintain accurate employee data, HR records, reports, and HR communications, including employee movements, probation, retirement, and other HR-related documentation.
• Manage expatriate and work permit processes, including manpower projections, government approvals, Employment Pass applications/renewals, and compliance with statutory requirements.
• Support HR audit and compliance activities, including headcount, insurance, remuneration reconciliation, and preparation of audit documentation.
• Coordinate site HR initiatives and employee engagement activities, including employee communications, HR programs, and engagement events.
• Partner with internal stakeholders and relevant government authorities to ensure smooth and compliant HR operations.

Job Requirements

• Bachelor’s Degree in Human Resources, Business Administration, Management, or a related field.
• 3–5 years of experience in HR Operations, HR Administration, or a related HR function.
• Good knowledge of HR operations, employment practices, and Malaysia statutory requirements.
• Experience with expatriate/work permit processes and government authorities such as JTK and SOCSO is an advantage.
• Strong organizational, communication, stakeholder management, and problem-solving skills.
• Detail-oriented, proactive, reliable, and able to work independently while handling confidential information.
• Good command of written and spoken English.
• HR certification or professional HR qualification is an added advantage.