Human Resources Operations Manager

Grow with us! Universal Investment is on its way to becoming Europe’s leading fund services platform and Super ManCo. Since 1968, we have been providing innovative fund solutions for fund initiators and institutional investors and are active in the fund domiciles of Luxembourg, Ireland, and Germany. From these locations, as well as from our offices in London, Krakow, Paris, Stockholm and Singapore, we are also driving our international growth. To achieve this, we are looking for entrepreneurial-minded individuals who want to grow with us and benefit from it.

We are looking for a forward-thinking HR Operations Manager to lead our cross-border HR team through a period of significant business transformation, leveraging technology and process innovation to enhance the employee experience across the entire employee lifecycle.

Your tasks and responsibilities:

• Lead, coach, and develop a team of HR Generalists and Working Students
• Partner with employees, managers, and business leaders to provide expert HR support and guidance.
• Drive operational excellence through process improvements, automation, and the adoption of new technologies.
• Oversee the full employee lifecycle, ensuring a seamless employee experience from hire to exit.
• Manage external payroll providers to ensure accurate, timely, and compliant payroll delivery.
• Optimize HR systems to enhance efficiency, reporting, and data quality.
• Standardize and streamline HR processes to improve service delivery, compliance, and employee satisfaction.
• Collaborate with regional and global stakeholders to deliver HR initiatives and support business transformation.
• Use data and insights to monitor performance and drive continuous improvement.
• Ensure HR operations comply with employment legislation and company policies.

Your skills and experience:

• Proven experience leading HR Operations teams or similar
• Strong knowledge of the employee lifecycle, including onboarding, employee changes, offboarding, payroll, and compliance.
• Experience managing external payroll providers in a multi-country environment.
• Excellent communication and stakeholder management skills.
• Experience in a regulated environment is an advantage.
• Passion for continuous improvement, business transformation, and employee experience.
• Strong interest in leveraging technology and automation to enhance HR services.
• Experience with Workday or similar HRIS platforms.
• Strong problem-solving, organizational, and prioritization skills.
• Fluency in English and German.

What we offer:

• An exciting working environment and challenging tasks
• Extensive insight into the European fund industry
• Friendly, international and goal-oriented working environment
• High degree of independent work
• Interesting discounts
• Free Deutschland ticket
• Attractive home office arrangements and working time flexibility