IHG Hotels & Resorts
Human Resources Supervisor (C&b)
Skills
8 months ago
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Important information
Location:
Hanoi, Vietnam
Work mode:
Onsite
Published on:
7 September 2026
What they need
Hạn nộp: 28/06/2026 Mức lương: Thỏa thuận
Nộp hồ sơ ứng tuyển
THÔNG TIN CƠ BẢN
Số lượng
1
Nơi làm việc
Huyện Phú Quốc - Kiên Giang
Giờ làm việc
Giờ hành chính
Loại hình
Resort/ Khu Du lịch
Ngành nghề
Hành chính, nhân sự
Vị trí
Trưởng ca/ Giám sát
Cập nhật
11/06/2026 02:02
MÔ TẢ CÔNG VIỆC
WHAT’S THE JOB?
As HR Supervivor in charge of C&B, you are to ensure all programs of compensation and benefits offered by the company to employees will be implemented in proper and timely manner; and handle employee relations within company guides/team handbook; and be active part in promoting a positive working environment and keep confidentiality of HR related matters.
YOUR DAY-TO-DAY
People
- Arrange everyday activity, planning work tasks and ensuring you always have the right colleagues and resources to do your job.
- Comply with law and internal standards, requirements related to employment papers (personal profile, labour contract, decision, appendix, PAF…ect)
- Ensure payroll processed with all supporting documents verified and approved properly, payroll system is followed as set-up.
- Make promised benefits available and easily and timely applicable for staffs
- Train colleagues where required to make sure their compliance to regulations and standards of the company
- Promote teamwork and quality service through daily communication and coordination with other colleagues and departments
- Suggest any HR related actions required
- Support administration and organizing annual staff satisfaction survey
- Conduct related part in Orientation to new comers
- Follow up Clearance & Exit Interview
- Maintain accurate and up-to-date personnel files and records for all employees efficiently and confidentiality
- Be active part in organizing staff activities
- Develop yourself and always look for ways to improve performance through self-review, working on feedback of others, creating development goals for proper action with timeline.
- Build great relations with outside contacts related to tasks assigned (Insurance, Labour…)
- Drive a performance of Compensation & Benefits team, make development plan for team member, conduct development progress and monthly catch up with team
- Organize, schedule and adapt work tasks for Compensation & Benefits team to meet conflicting deadlines and respond to changing situations.
Guest Experience
- Assist in maintaining and creating a positive atmosphere within the hotel that allows for open two way communication and ensures morale and productivity reach the highest possible levels, achieving colleagues’ satisfaction
- Monitor legal documents for expats like Visa, work permit, resident card and other immigration procedures.
- Comply with grooming and hotel’s rules and regulations.
- Be a friendly face and helping hand to our colleagues and guest.
- Look smart – wear your uniform with pride
Financial
- Prepare as of guidelines to create annual budget, benefits, bonus and salary review.
- Monitor leave data system and ensure timely reports with analysis is provided to management to arrange clearance or pay to staffs as required.
- Process inputs required for tax and insurance;
- Recommend payroll system changes/updates when appropriate for better efficiency
Responsible Business
- Familiarizes and enforces local HR policies and procedures
- Monitors the administration of the Performance Appraisal Programme, maintain up-to-date records of staffs’ PDP and performance review in their files and have online file available for use at any time needed.
- Monitor HR roster and attendance record for approval to process payroll.
- Conduct annual HR compliance/standards self-audit
- Liaison with Social insurance, labor authorities and update new laws and regulations
- Prepare and submits periodic reports for management’s use in accordance with Corporate and government requirements, such as turnover reports, personnel inventories, absenteeism reports, health and safety, accident reports etc.
- Ensure applicable laws, regulations, IHG policies and procedures, and union agreements are followed in relation to Grievance and Disciplinary procedures.
- Maintain hotel Disciplinary Procedures, Handling grievances at the initial stages and propose actions
- Be responsible in keeping our property safe and secure, to participate in any hotel activity related to Fire Life safety.
- May assist with other duties as assigned by management
QUYỀN LỢI ĐƯỢC HƯỞNG
Competitive salary
Service charge
Social Insurance as law
Bao Viet Health insurance for personal
24/7 Accident Insurance
Relocation assistance
Housing, uniform, meal, and transportation are provided by the resort
YÊU CẦU CÔNG VIỆC
WHAT WE NEED FROM YOU?
1. Education:
Bachelor’s degree or Diploma in Human Resources or Business Administration.
2. Service years in the field: at least one year of relevant experience or similar supervisory role, or an equivalent combination of education and work-related experience.
3. Knowledge and skills:
- Ability to maintain confidentiality to the extent possible in all HR related matters
- Good Communication skills
- Knowledge of Local Labour and Employment Regulations.
- Proficient in the use of Microsoft Office
- Problem solving, analytical, reasoning, organizational abilities.
- Ability to engage others in support
4. Language: English required
- Preferred (if required)
YÊU CẦU HỒ SƠ
CV/ Đơn ứng tuyển
Điện thoại: 091 909 6325 / 091 906 5846 ( Phòng Nhân Sự )
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