Human Resources Supervisor

Position Purpose

We are looking for a dedicated Human Resources Officer to join our team. This role is responsible for overseeing non-resident work permits and visas, supporting daily HR operational compliance, maintaining employee records and time attendance, and assisting in hotel training initiatives to drive associate satisfaction and operational excellence.

Key Responsibilities

1. Work Permit & Visa Administration

• Coordinate with immigration, labor offices, and overseas trainees to prepare and process all work permit and visa applications/renewals for expatriate staff.

• Maintain accurate tracking records and compile summary reports for annual visa/work permit budgeting.

2. HR Operations & Administration

• Manage time attendance systems, annual/sick leave requests, and personnel records accurately and securely.

• Handle Social Security Office (SSO) reporting and Group Insurance administration in compliance with regulations.

• Support daily HR operations, ensuring company policies, labor laws, and employee standards are maintained.

• Serve as an HR representative in organizing hotel employee activities, welfare events, and committee tasks.

• Maintain close and positive relations with local authorities and government offices.

3. Training & Employee Development

• Assist with the planning and delivery of the New Hire Orientation Program.

• Conduct and record internal training programs as assigned by the HR & Training Manager.

• Organize reward/recognition programs, skills competitions, and departmental cross-training.

• Maintain hotel training records in the HR system for legislative compliance.

4. Occupational Health & Safety (OH&S)

• Assist in monitoring workplace safety, incident reporting, and risk management strategies.

• Help organize and implement bi-annual emergency and evacuation drills for hotel staff.

Qualifications & Requirements

• Experience: Previous experience in Human Resources within the hospitality industry (luxury resort experience preferred).

• Legal & Visa Knowledge: Strong working knowledge of Thai Labor Law, immigration procedures, and non-B visa / work permit processing.

• Technical Skills: Proficiency in time attendance systems (e.g., Eagle System), MS Office, and general HR software.

• Communication: Good command of spoken and written English and Thai. Excellent communication and interpersonal skills.

• Attributes: High integrity, strong organizational skills, detail-oriented, and a proactive team player.

• Flexibility: Ability to work flexible hours as required by hospitality operations.