Human Resources Supervisor

• Manage and monitor the end-to-end recruitment process to fulfill manpower requirements for both operational and support functions.
• Coordinate with operational teams and management to identify manpower needs, hiring priorities, and workforce requirements across the Lampung area.
• Handle daily HR Operations , including employee administration, attendance, manpower records, employee movements, and other HR-related activities.
• Handle Employee Relations & Industrial Relations matters, including employee discipline, workplace conflicts, grievances, violations, and other employee-related cases in coordination with relevant stakeholders.
• Monitor employee attendance, performance, productivity, and turnover , and provide recommendations for improvement to management.
• Support the implementation of training and development programs , SOPs, company policies, and HR initiatives across operational areas.
• Ensure the implementation of HR policies and processes in accordance with company regulations and applicable Indonesian labor laws .
• Handle and provide solutions for HR issues in the field, including disciplinary actions, employee complaints, warning letters (SP), and employee relations cases .
• Prepare and submit regular HR reports covering manpower, recruitment progress, turnover, attendance, employee cases, and other HR activities .
• Coordinate with Head Office HR, area management, and operational teams to ensure the effective implementation of HR policies, programs, and initiatives.
• Provide day-to-day HR support and guidance to supervisors, team leaders, and employees regarding HR policies, procedures, and employee-related matters.
• Conduct regular visits to operational sites and maintain close communication with employees and operational teams to identify and resolve HR issues promptly.

Requirements

• Bachelor’s degree in Psychology, Human Resources Management, Law, Management , or a related field.
• Minimum 3–5 years of experience in Human Resources , preferably with strong exposure to HR Operations .
• Previous experience as an HR Supervisor, Senior HR Officer, HR Generalist, or equivalent is preferred.
• Experience in logistics, courier/express delivery, warehouse, supply chain, manufacturing, retail , or other operationally intensive industries is highly preferred.
• Strong hands-on experience in Recruitment, Employee Relations, Industrial Relations, HR Operations, and Manpower Planning .
• Good knowledge of Indonesian labor regulations, including PKWT/PKWTT, BPJS, disciplinary actions/warning letters (SP), termination, and industrial relations processes .
• Experienced in handling employee cases, workplace conflicts, disciplinary matters, grievances, and other HR issues in operational environments.
• Strong communication, problem-solving, negotiation, coordination, and interpersonal skills .
• Able to work effectively with employees at different organizational levels and handle sensitive employee matters professionally.
• Proficient in Microsoft Excel and capable of preparing and analyzing HR reports.
• Willing to work mobile and be based in Lampung .
• Able to work independently, demonstrate strong initiative, and manage multiple HR priorities in a fast-paced operational environment .
• Strong sense of responsibility, attention to detail, and ability to follow up on HR matters until resolution.