Human Resources Supervisor

Job Summary

The HR Supervisor is responsible for supporting and executing day-to-day Human Resources operations across assigned stores and support office functions. The role focuses on talent acquisition, employee relations, performance management, employee engagement, labor compliance, and HR administration while ensuring the consistent implementation of HR policies and procedures.

Key Responsibilities

Recruitment & Onboarding

• Manage end-to-end recruitment for store and support office positions.
• Coordinate interviews, job offers, pre-employment requirements, and onboarding activities.
• Monitor recruitment timelines and manpower fulfillment.
• Maintain a pipeline of qualified candidates for critical positions.

Employee Relations

• Address employee concerns, grievances, and disciplinary cases.
• Conduct investigations and documentation of employee relations issues.
• Assist in the implementation of disciplinary actions and administrative hearings.
• Promote employee welfare and positive employee relations.

Performance Management

• Support the implementation of performance appraisal programs.
• Monitor completion of performance evaluations and action plans.
• Coordinate with department heads on performance-related concerns.

Employee Engagement

• Plan and execute employee engagement activities, recognition programs, company events, and wellness initiatives.
• Support retention programs and employee satisfaction initiatives.
• Assist in strengthening company culture and employee morale.

Labor Compliance & HR Policies

• Ensure compliance with company policies, labor laws, and government regulations.
• Assist in policy implementation and employee communication.
• Maintain accurate HR documentation and personnel records.
• Support labor inspections and compliance audits when required.

HR Operations & Administration

• Maintain employee records and HR databases.
• Prepare HR reports, employee movements, and manpower updates.
• Process employment-related documents, letters, and notices.
• Coordinate with various departments on HR-related requirements.

Qualifications

• Bachelor’s degree in psychology, Human Resources Management, Business Administration, or related field.
• Minimum of 3-5 years of HR generalist experience, preferably in retail, FMCG, or multi-site operations.
• Strong background in recruitment, employee relations, and HR operations.
• Knowledgeable in Philippine Labor Laws and HR best practices.
• Strong communication, interpersonal, and problem-solving skills.