Human Resources Team Lead

HR Team Lead

Position Title: HR Team Lead

Department: Human Resources

Employment Type: Full-Time

Position Summary

We are seeking an experienced and dynamic HR Team Lead to oversee MEDVA partners and assist with the leadership and development of clerical HR staff. In this role, you will play a critical part in onboarding, recruitment, workflow optimization, employee engagement, and operational compliance. The ideal candidate possesses strong leadership skills, a deep understanding of HR practices in a fast-paced environment, and a commitment to fostering a positive, collaborative workplace.

Key Responsibilities

• Team Support & Workflow Management: Provide team members with necessary support, tools, and guidance. Independently resolve or escalate workflow disruptions in collaboration with leadership (HR Director, MEDVA leadership). Ensure absolute confidentiality regarding employee and patient privacy.
• Recruitment & Fulfillment: Oversee and actively participate in the recruitment of MEDVA partners and the fulfillment of Premier Requisitions.
• Onboarding & Activation: Coordinate all aspects of activation (including IT setup) to ensure seamless onboarding. Provide orientation, facilitate training, and introduce new hires to key stakeholders.
• Job Descriptions & Forms: Keep job descriptions up to date for all MEDVA positions and manage the dissemination of required activation/deactivation forms.
• Timecard & Productivity Management: Monitor work hours, time punches, meal, and rest breaks. Review and approve weekly timecards while encouraging productivity and prioritization.
• Employee Relations & Performance: Handle coaching, counseling, and corrective actions for MEDVA team members. Promote a positive work environment focused on staff retention and team building.
• Issue Escalation & Communication: Act as an escalation point for team issues, providing proactive updates to leadership and liaising across departments to resolve technical or operational concerns.
• Continuous Improvement: Provide feedback and suggestions to leadership regarding workflow efficiency and team performance.
• Compliance & Administrative Support: Perform additional duties as assigned and report any misconduct or suspicious/unethical activities to the Compliance Officer.

Qualifications & Requirements

Education & Experience

• Supervisory Experience: Minimum of two (2) years of progressive supervisory experience required. Experience in a managerial role within a Healthcare organization is strongly preferred.
• HR Background: HR experience in a fast-paced, multi-location, healthcare, or similarly complex environment is preferred.

Skills & Competencies

• Language Skills: Bilingual in English and Spanish is required. Excellent oral and written communication skills with the ability to explain technical matters in plain language.
• Leadership & Collaboration: Strong leadership presence with the ability to work effectively across organizational lines and foster a team-oriented culture.
• HR Expertise: Knowledge of core HR functions, including recruitment, hiring, onboarding, coaching, counseling, and performance management.
• Technical Proficiency: Strong computer skills, including intermediate to advanced working knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), email, and web applications.
• Problem Solving & Critical Thinking: Excellent aptitude for troubleshooting, evaluating options, making sound decisions, and delegating or escalating issues appropriately.
• Organization & Detail: Superior organizational and time-management skills to maintain consistently accurate records and manage competing priorities.