Human Resources Technology Administrator

GENERAL DESCRIPTION OF WORK:

The HR Technology Administrator serves as the primary administrator and subject matter expert for all Human Resources technology systems, including the Human Resources Information System (HRIS), Learning Management System (LMS), and other HR-related software platforms. This role is responsible for system configuration, optimization, data integrity, reporting, and user support across the Human Resources Division.

In addition, this position functions as the project manager for HR technology implementations and cross-functional initiatives, ensuring projects are delivered on time, within scope, and aligned with organizational priorities. The role partners closely with HR leadership, Information Technology, vendors, and stakeholders to drive innovation, efficiency, and effective use of technology across the employee lifecycle.

ESSENTIAL FUNCTIONS:

Administers and maintains all HR technology platforms, including HRIS, LMS, and other HR-related systems and software licenses.

Assists in maintaining optimal function of the HRIS, which may include customizations and upgrades to applications and systems.

Serves as the primary point of contact and subject matter expert for HR systems, providing guidance, troubleshooting, and user support.

Assists with the acquisition of complex data reports, summaries, and logs for senior staff.

Serves as lead representative and liaison between HR, IT, and external vendors for HRIS to ensure effective definition of and delivery of HR technology functions.

Oversees the full life cycle of HR technology projects to include planning, requirements gathering, implementation, testing, deployment, and post-implementation support.

Assists in the review, testing, and implementation of system upgrades or patches.

Partners with HR leadership and business units to identify opportunities for process improvements and system enhancements; recommends and implements solutions.

Oversees the procurement of Human Resources hardware and software to ensure that the organization has high quality, efficient systems.

Develops and produces reports and analytics to support decision-making and compliance requirements.

Administers LMS functionality including course assignment structures, user access, reporting, and system optimization.

Maintains strict confidentiality of sensitive material including medical related information, salaries, beneficiaries, and other personal data for the purpose of ensuring the continued success of the various benefit programs.

Oversees audits for data quality and performs routine audits to ensure integrity across systems.

Develops and maintains documentation, including standard operating procedures (SOPs), job aids, and training materials for system users.

Oversees HR software vendor relationships, including system performance, issue resolution, and contract utilization.

Manages software licensing within the HR division ensuring compliance, cost efficiency, and appropriate utilization of tools.

This job description excludes marginal functions that are incidental to performing the job. Other duties may exist.

REQUIRED EDUCATION AND EXPERIENCE:

Bachelor’s Degree in Human Resources Management, Information Systems, Business Administration, or related field and five (5) years’ experience with HRIS administration, technology administration, or a related area. Experience may be substituted in lieu of education on a year-for-year basis up to four (4) years.

PREFERRED QUALIFICATIONS:

Infor experience.

Project Management certification (PMP, CAPM).

ADDITIONAL REQUIREMENTS:

Strong knowledge of HR systems, data structures, and business processes across the employee lifecycle.

Must have excellent interpersonal and technical skills.

Must have excellent organizational skills and strong attention to detail.

Proficiency in using computer systems and software applications associated with the performance of assigned work is required, such as Microsoft Office products (i.e. Word, Excel, PowerPoint, and Access). Basic problem-solving skills associated with applications is expected.

Must be able to work in a team environment.

Must be able to effectively prioritize multiple projects and due dates.

Must have good verbal and written communication skills.

Must be able to maintain strict confidentiality of sensitive data.

Must be able to maintain good work attendance.

Safety Accountability Statement:

• Employees must consider safety in all tasks performed, as well as demonstrate safe judgment and decisions that not only maintain their own safety; but that of fellow employees and customers.

• Demonstrate a professional commitment to assure compliance with all organizational policies, practices, and programs related to safety, health, and system security.

• Employees have a responsibility to identify and report hazards, as well as potentially unsafe conditions, to your immediate supervisor or Safety Department.

• Employees are responsible, a nd required , to stop a job/task to prevent an unsafe incident or act from occurring. This acknowledges the threat of potential injury, property damage and the opportunity for better judgment to be used.

Must comply with and support all applicable VIA EEO Policies and Procedures.

PHYSICAL REQUIREMENTS:

Physical ability required to be mobile, bend, stoop, stand, reach, and occasionally lift 5-25 pounds of objects, such as files, equipment and supplies, and books.

WORK ENVIRONMENTS:

Work involves deadlines and multiple priorities.

Works within normal office environment.

VIA is an Equal Employment Opportunity Employer, providing equal opportunity to all qualified individuals, regardless of race, color, religion, age, sex, national origin, veteran status, genetic information, or disability.