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Human Services Quality Assurance Coordinator

Exclusive opportunity

Onsite

Human Services Quality Assurance Coordinator

Person Directed Supports, Inc.

Human Services Quality Assurance Coordinator

Skills

Testing & QACompliance

1 month ago

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Important information


Contract type:

Permanent

Salary:

$47,840 / year

Location:

Lancaster, PA, USA

Work mode:

Onsite

Published on:

25 September 2026

What they need


Person Directed Supports is looking for a Quality Assurance Coordinator!

JOB RESPONSIBILITIES:

  • Creates/promotes a culture centered on building self-directed lives with the people we support.
  • Demonstrates effective administration of assigned unites; complies with established administrative policies and duties within their division.
  • Displays principles of good time management and applies these principles in daily work performance.
  • Abides by established policies and procedures of the agency, County and State; offers direction and supervision for compliance for Direct Support Staff.
  • Makes independent decisions regarding program operations within his/her authority.
  • Evaluates and appropriately acts in emergency situations, assists as needed.
  • Notifies supervisor in an accurate and timely manner of areas of concern.

Compliance:

  • Educate direct support staff on the agencies compliance program.
  • Reviews programs to ensure compliance with licensing regulations and agency policy.

Regulatory/Licensing Compliance

  • Ensure all services are in compliance with all Regulatory Guidelines, Federal and State Laws; each day/every day.
  • Monitor all Community/Family Living Homes for Compliance and Quality of Supports and Services.
  • Monitor all Home Based, Vocational, OBRA Supports and Services for compliance CMS/wavier, Regulatory Guidelines, Federal and State laws; each day/every day.
  • Monitor all personnel files for compliance with regulatory Guidelines, State and Federal guidelines.
  • Be responsible for and coordinate aspects of the 6400, 6500, 2380, and 3800 licensing inspections.

Supports & Services Monitoring

  • Monitor all agency homes and family living and program books
  • Monitor day services for all individuals
  • Set up and attend quarterly meetings with house managers.
  • Attend quarterly meetings with Program Specialists.
  • Review all fire drills
  • Review all individual funds.
  • Write weekly and/or monthly quality assurance reports as instructed by the Director of Quality Assurance
  • Assists in the completion of needed items.
  • Have professionalism and strong communication skills.
  • Have strong writing and documentation skills.
  • Promotes a positive working relationship with all employees.
  • Job duties are not limited to the above list; other duties as assigned by Person Directed Supports, Inc.

MINIMUM QUALIFICATIONS:

Bachelor’s Degree in Human Services (or closely related field) from an accredited College or University.

Or

High School Diploma and two years experience working with people with Intellectual/Developmental Disabilities.

Must be at least 21 years of age.

Job Type: Full-time

Pay: $23.30 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Education:

  • Bachelor's (Preferred)

Experience:

  • Intellectual Disabilities: 2 years (Preferred)

License/Certification:

  • Driver's License (Required)

Ability to Relocate:

  • Lancaster, PA: Relocate before starting work (Required)

Work Location: In person

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