Hunger Prevention Logistics and Transportation Coordinator

Reporting to the Hunger Prevention and Children’s Services Director, this multi-function position will:

a. Assist in coordinating TrueNorth Hunger Prevention programs and volunteers to ensure successful service delivery.

b. Coordinate and manage food donations and Food Rescue operations, including transporting and picking up food (including deliveries to school-based children’s programs), food donor recruitment and marketing, weighing and logging donations, and maintaining food inventory, storage, and stocking; assist in supervising the food center and its volunteers.

c. Help manage and coordinate storage space, including warehouse, coolers, and freezers, to maintain proper food safety, cleanliness, organization, and efficient use of facility storage areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

● Regularly operate organization vehicles — including a 26’ box/reefer (refrigerated) truck — pallet jacks, hi-lo, and other equipment;

● Help complete Food Rescue pick-ups in the community throughout the week in organization vehicles;

● Transport and deliver food to school-based children’s programs (e.g., Weekend PowerPacks) to support student access to food;

● Assist in setting up for programs and special events, and picking up other non-food large in-kind donations from community partners

● Receive & physically unload deliveries; lifting, moving, unpacking, and organizing boxes and supplies up to 70 lbs.;

● Coordinate in-kind and food donations, including the transportation, receipt, and storage of donated food;

● Schedule and coordinate food donation pick-ups, deliveries, and drop-offs with donors, community partners, and volunteers;

● Ensure compliance with applicable food code laws and safe food handling, storage, and transportation practices, including monitoring and maintaining proper refrigeration (reefer) truck temperatures;

● Promote wellness through nutrition and education;

● Assist in managing the program database and work with the Director to create and share program utilization data regularly with agency staff;

● Maintain food storage and program areas;

● Help document and report all food inventory activities, including donation intake and orders through preferred vendors;

● Ensure that confidentiality, dignity, and non-judgmental service to participants is maintained at all times by staff and volunteers;

● Recruit, train, place, supervise, schedule, and recognize Hunger Prevention (including Food Center and Food Rescue) volunteers;

● Recruit, cultivate, and manage relationships with partner agencies and food donors (grocers, growers, restaurants, and distributors) to support and grow Food Rescue operations;

● Help develop and use marketing materials and outreach tools (e.g., flyers, social media, email campaigns) to solicit and promote food donations from community partners and donors;

● Weigh, sort, and log incoming and outgoing food donations; maintain accurate donor logs and Food Rescue records;

● Assist in supervising day-to-day operations of the Food Center, including opening/closing procedures, organization, and volunteer coverage;

● Adhere to best practices in volunteer management and strive to provide volunteers with meaningful and satisfactory experiences;

● Help conduct surveys, maintain data, and solicit feedback from program participants and volunteers to evaluate satisfaction and identify unmet needs;

● Assist with Weekend PowerPack assembly as needed;

● Collaborate with Volunteer Services to:

o Share volunteer data and feedback;

o Stay abreast of industry trends and complete professional development in volunteer management.

● Act as a positive, respectful, and professional representative of TrueNorth when dealing with participants, volunteers, supporters, and the public;

● Help oversee and promote the use of commercial kitchen space;

● Regular and consistent attendance;

● Other duties as assigned

SUPERVISORY RESPONSIBILITIES: This position has volunteer supervisory responsibilities and assists in supervising day-to-day Food Center operations. The Hunger Prevention Logistics and Transportation Coordinator will carry out supervisory responsibilities in accordance with TrueNorth policies and applicable laws. Responsibilities include intake, training, scheduling, placement, and management of volunteers; recognizing volunteers; addressing complaints and resolving problems.

EDUCATION and/or EXPERIENCE: High School diploma or equivalent, experience working with volunteers, logistics, food, and vulnerable populations. Experience working with food preferred.

QUALIFICATIONS/SKILLS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

● Be ServSafe certified, or be able to obtain certification;

● Strong organizational skills including a high level of attention to detail and the capacity to multi-task;

● Effective oral and written communication skills;

● Ability to relate well to people of all races, ages, handicaps, and socioeconomic backgrounds;

● Ability to work in coordination with TrueNorth staff, volunteers, community partners, and program participants;

● Ability to safely operate agency vehicles, including a 26’ box/reefer (refrigerated) truck (no CDL required);

● Must pass a DOT physical and maintain current DOT medical certification, and satisfy the organization’s non-CDL driver qualification file requirements (including MVR checks and road test);

● Ability to gain forklift operation certification;

● Ability to problem-solve, exercise discretion and good judgment when making decisions;

● Proficiency in Microsoft Office and Google products;

● Ability to maintain participant, volunteer, and agency confidentiality;

● Ability to work well independently and in a team;

● Ability to adapt and implement change when necessary;

EOE

Pay: $40,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person