HVAC Installation Manager

Summary

Our HVAC Installation Manager oversees the entire installation department, coordinating scheduling, material procurement, and field crew activities to ensure profitable, safe, and high-quality installations. Key duties include scheduling projects, managing team productivity, addressing customer concerns, reviewing job packets, and conducting site inspections.

Essential Functions

• Direct oversight of installation dispatching, ordering, warehousing, truck inventory and maintenance, and tool inventory and maintenance
• Oversee the building and completion of installation job packets to include ensuring complete and accurate forms in job folders.
• Accurate ordering of materials to complete each installation and to ensure profitability.
• Approves assignment of installation crews to each installation job
• Manages the coordination of materials procurement with approved vendors for maximum efficiency and cost.
• Manages the tracking of all unused materials and returning or reusing another job as applicable.
• Manages the inventory of all trucks and warehouse material and stock products.
• Maintains safety and quality as a top priority by scheduling and conducting monthly safety meetings.
• Conducts regular job site and truck inspections
• Ensures permit filing for installations requiring local permits to commence job.
• Maintains departmental budget expectations to include job cost analysis of completed jobs.
• Updates and amends schedules when necessary to keep a systematic plan for the Company and department.
• Proactively resolves customer concerns ensuring satisfaction.
• Creates and maintains processes for payroll processing within the department including team members’ GPSs, time sheets, supplemental pay, and time off requests.
• Conducts coaching and discipline reviews with field team members.
• Provides technical support and training for field team members
• Manages the call back and correction processes.
• Supports the Install Director and Sales Director in terms of job costing on each installation.
• Enforces safety for install crews.
• Other duties as assigned

Qualifications

• 5+ years’ experience of previous leadership roles within HVAC installation or related field
• Strong understanding of HVAC systems, building codes, and safety procedures.
• EPA and NATE certification preferred.
• Proven ability to manage teams and build professional relationships.
• Familiarity with inventory management systems and scheduling software
• Must display strong communication skills and technical competence.
• Strong initiative to drive growth through superior customer service.
• An interest in working in a fast-paced environment focused on customer service.
• A can-do attitude with a high degree of integrity, sense of urgency and attention to detail
• Proficiency with MS Office products and advanced Phone Apps
• Excellent communication skills
• Excellent analytical skills
• Ability to pass a thorough background check and drug screen.
• Clean and valid driver’s license and the ability to maintain a clean driving record.