HVAC Sales Manager

The HVAC Sales & Department Manager is responsible for driving HVAC

sales revenue while overseeing the daily performance of the HVAC team.

This role focuses on identifying customer needs, recommending

appropriate HVAC solutions, preparing estimates, & closing sales to

maintain a consistent pipeline of profitable work for the department.

The HVAC Sales & Department Manager also provides leadership & oversight

to the HVAC team, ensuring high-quality workmanship, excellent customer

service, & efficient coordination of projects. This position works

closely with the administrative team to ensure smooth scheduling,

communication, & customer satisfaction. Benefits: Health, Dental, &

Voluntary Life (50% company contribution for first 2 years, then 75%)

eligible after 90 days of employment An additional $50,000 life

insurance policy (paid by Cape Associates) 401(k) & profit-sharing

retirement plan Paid Family & Medical Leave through private insurer

Employee Referral program Paid Time Off Paid Holidays Bi-Annual Bonuses

Employee recognition programs Responsibilities: Sales & Revenue

Generation Meet with customers to evaluate HVAC needs & recommend

appropriate equipment, upgrades, or services. Prepare & present

estimates for HVAC system replacements, upgrades, & related services.

Follow up on proposals & customer inquiries to convert opportunities

into closed sales. Promote maintenance & service agreements to support

long-term customer relationships. Develop sales opportunities through

existing customers, technician referrals, & service calls. Maintain a

consistent pipeline of upcoming work to support technician productivity

& department revenue goals. HVAC Team Leadership Provide leadership &

guidance to the HVAC team, including technicians & department

administrative support. Support technicians with technical questions &

job-related challenges when needed. Review completed work to ensure

Quality Standards, Safety Requirements, & Company Expectations Are Met. Address customer concerns & resolve service issues in a professional &

timely manner. Foster a collaborative, productive work environment that

supports team performance & accountability. Department Oversight Monitor

department workflow to ensure technicians have consistent & productive

work schedules. Collaborate with administrative staff to coordinate

scheduling & project timelines. Review job performance, productivity, &

department results to support profitability goals. Identify

opportunities to improve processes, service quality, & overall

department performance. Maintain relationships with vendors & suppliers

as needed regarding equipment, product support, & warranty issues.

Success in this role will be measured by: HVAC department revenue &

profitability Sales conversion rates & proposal follow-up Technician

productivity & quality of work Customer satisfaction & repeat business

Requirements: 5+ years of experience in HVAC sales, estimating, service

leadership, or a related field. Strong understanding of residential HVAC

systems & solutions. Proven ability to communicate effectively with

customers & team members. Leadership skills with the ability to support

& motivate a small team. Strong organizational & problem-solving

abilities. Proficiency with common office software such as Microsoft

Word, Excel, & Outlook. See complete job description when applying.