HVAC Sales/Service Technician

Hartzell's Heat & Air is Hiring a Licensed HVAC Sales/Service Technician! Location: Kingfisher, Oklahoma

Schedule: Full-Time (On-Site)

Pay Rate: $28-$40/hour (based on experience)

Employment Type: Full-Time

Overview Hartzell's Heat & Air is seeking a licensed HVAC Sales/Service Technician to join our growing team in Kingfisher, OK. This hybrid role combines hands-on technical service with consultative sales, giving you the opportunity to diagnose, repair, and improve HVAC systems while helping customers make informed decisions about upgrades and maintenance solutions.

We are looking for a driven professional who takes pride in quality workmanship, delivers outstanding customer service, and identifies opportunities to provide long-term value to homeowners and businesses.

Responsibilities

• Troubleshoot, repair, and install residential and/or commercial HVAC systems
• Accurately diagnose mechanical and electrical system issues
• Clearly explain technical findings and solution options to customers
• Promote preventative maintenance plans and system upgrades when appropriate
• Identify upsell opportunities in a consultative, non-pushy manner
• Maintain accurate service documentation and detailed service reports
• Ensure compliance with all local codes and safety regulations
• Participate in scheduled on-call rotation (evenings/weekends as required)
• Maintain a professional appearance that reflects positively on the company

Requirements

• Valid Oklahoma Mechanical Journeyman License
• EPA Universal Certification (or ability to obtain immediately upon hire)
• Valid Oklahoma Driver's License with insurable driving record
• 2-7 years of verifiable HVAC service & repair experience
• 1-2 years of experience in a Lead or Senior Technician role
• Ability to clearly explain technical issues to non-technical customers
• Strong written communication skills for service reports
• Strong troubleshooting skills that go beyond symptom-fixing to root-cause analysis
• Ability to lift 50-75 lbs, climb ladders, work in attics/crawlspaces, and perform physical job duties
• Willingness to participate in on-call rotation
• Must be legally authorized to work in the United States
• Ability to pass a pre-employment background check
• Must possess a standard set of personal HVAC hand tools

Nice to Have

• Previous in-home sales or Comfort Consultant experience
• Proven ability to identify and close consultative upsell opportunities
• Certifications from major HVAC brands (Trane, Carrier, Lennox, Daikin, etc.)
• Experience with VRF/VRV systems, BAS systems, zoning systems, or high-efficiency communicating equipment
• Experience troubleshooting complex or intermittent HVAC issues
• Geothermal installation or service experience
• Minor ductwork modification experience
• Experience quoting replacement systems or upgrade projects
• Strong customer satisfaction history
• Experience with smart thermostats or home automation systems
• Organized, detail-oriented paperwork and documentation habits

Benefits

• Competitive hourly pay: $28-$40/hour
• Sales bonuses & annual performance bonuses
• Sign-on bonus
• 401(k) Retirement Plan with 2-Year Vesting Schedule
• Health, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off & Sick Time
• 8 Paid Holidays
• Overtime Pay
• Tool Allowance
• Fully Equipped Company Vehicle
• On-the-Job Training
• Growth Opportunities
• Pay Reviews