HVAC Technician

That's an interesting request! While Auro Cafe primarily focuses on high-quality chocolate and coffee service, a large, premium retail/cafe location would certainly require a specialized technician, perhaps on a contract or shared services basis, to ensure their climate and refrigeration systems are flawless for both customer comfort and product storage.

Since the technician wouldn't be working for Auro Cafe full-time, but rather servicing their equipment, the job is focused heavily on preventative maintenance and emergency response for a high-value client.

Here is a specialized Job Description (JD) tailored for an HVAC/R Technician who would service a high-end client like Auro Cafe.

HVAC/R Technician (Specialty Client Service - Auro Cafe)

Company: [Your HVAC/Service Company Name]

Client Focus: Auro Cafe & Premium Commercial/Retail Spaces

Job Type: Full-Time / Dedicated Contract Service

Job Summary

We are seeking a highly skilled and professional HVAC/R Technician to manage the critical climate control and refrigeration systems for our high-profile client, Auro Cafe. This role is dedicated to ensuring optimal performance of systems vital for both customer comfort (HVAC) and product preservation (Refrigeration for chocolate and perishables). The technician must demonstrate exceptional attention to detail, proactive maintenance skills, and superior client communication.

Key Responsibilities

Critical System Maintenance & Repair

• HVAC Systems: Perform scheduled preventative maintenance (PM) and emergency repairs on packaged rooftop units, split systems, and ventilation equipment to maintain consistent air quality and temperature in retail and seating areas.
• Refrigeration Systems (R-Systems): Proactively maintain and repair commercial refrigeration units, display coolers, walk-in coolers, and chocolate storage environments to ensure precise temperature and humidity control is always maintained.
• Diagnostics: Expertly diagnose and troubleshoot mechanical, electrical, and control system faults, with a focus on DDC (Direct Digital Control) systems and specialized climate control sensors.
• Equipment Care: Calibrate and service specialized cafe equipment, including water filtration units and ice machines, as needed.

Client Service & Documentation

• Immediate Response: Provide rapid, high-priority emergency service response to minimize downtime or risk to perishable inventory.
• Communication: Clearly communicate repair scopes, estimated time of arrival (ETA), job status updates, and solutions to the Cafe Manager or Operations Lead with professionalism and clarity.
• Reporting: Complete detailed, accurate digital work orders, time tracking, and inspection reports for every service visit, noting all parts used and system performance metrics.
• Quality Assurance: Regularly inspect the premises to identify and recommend future maintenance or system upgrades to improve efficiency and reliability.

Compliance & Safety

• EPA Compliance: Ensure all refrigerant handling, recovery, and documentation adheres strictly to EPA Section 608 regulations.
• Code Adherence: Ensure all work is performed in compliance with all local building codes, electrical codes, and OSHA safety standards.
• Professionalism: Maintain a clean, organized work area and professional appearance that reflects the high standards of both the service company and the client environment.

Required Qualifications

• Experience: Minimum 4+ years of verified experience servicing commercial HVAC and refrigeration systems.
• Certification: Current EPA Section 608 Universal Certification is mandatory.
• Technical Expertise: Strong proficiency in troubleshooting electrical circuits, interpreting wiring diagrams, and servicing compressors, motors, and commercial controls.
• Licensure: Valid state/local HVAC Technician license (where required) and a valid driver’s license with a clean driving record.
• Client Focus: Proven ability to work independently in a high-traffic retail environment while minimizing disruption to business operations.

Preferred Skills (A Competitive Edge)

• NATE Certification in Commercial Refrigeration or HVAC.
• Experience with Precision Climate Control or humidity-specific systems common in food storage/chocolate handling.
• Familiarity with various POS and facility management software for work order integration.

Job Type: Full-time

Work Location: In person