HVRP Corporate Representative

Job Title: Corporate Representative

Location: Memphis, TN

Salary: $50,000 Annually

Purpose: America Works of Tennessee , Inc., a socially conscious company, is seeking a Corporate Representative (Case Manager) for an employment services program (Homeless Veterans Reintegration Program) providing case management and job placement services to veterans of the U.S. Military experiencing homelessness and housing instability.

Duties and Responsibilities

• Conduct intake, eligibility screening, and job readiness assessments with veterans experiencing homelessness or housing instability
• Develop individualized plans to help veterans become job-ready, including resume preparation, mock interviewing, and barrier removal
• Oversee barrier removal before and after job placement, ensuring the participant has the resources and support they need to obtain and retain employment (i.e. housing, clothing, healthcare, childcare, etc.)
• Regularly meet with participants in-person or over phone/video to ensure program participants are continually progressing towards their professional, personal, and academic goals
• Work closely with the job developer to place veterans in open opportunities with employer partners
• Maintain detailed case notes, update attendance logs, submit weekly reports, and other administrative tasks on a timely basis
• Meet weekly, quarterly, and annual enrollment and job placement numbers
• Conduct outreach to service providers and foster relationships that lead to referrals for America Works, including by attending meetings and giving presentations about the services offered by America Works
• Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employment

Desired Qualifications

• Minimum of 4-year degree, relevant experience and/or advanced studies a plus
• One to three (1-3) years of experience working with individuals in a workforce development, social services, or community-based context
• Experience developing individualized service and/or employment plans for participants preferred
• Experience working with military veterans and/or individuals experiencing homelessness
• Understanding of workforce development, employment services, and case management a plus
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Familiarity with Salesforce, Microsoft Teams, and SharePoint preferred
• Strong communication skills, professional demeanor, sound judgment, and strong organizational skills
• Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• PTO Package (Vacation Accrual, Sick Time, 9 Company Holidays)
• Pre-Tax Commuter Benefits
• 401K Plan with Employer Matching After 1 Year
• Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency