Hygiene Coordinator

About Our Practice

Apple Valley Dental Group provides personalized dental care for patients of all ages that our community deserves. We provide comprehensive treatment planning and use a combination of restorative and cosmetic dentistry to achieve optimal dental health. As a practice, we are true believers that preventive care and education are the keys to optimal dental health. That’s why we focus on comprehensive and thorough exams. Our entire team provides our patients with the personalized, gentle care that they deserve. Part of our commitment to serving our patients includes providing information that helps them to make more informed decisions about their oral health needs.

• Job Type: Full Time
• Pay Range : $17 - $20 per hour

Role Overview

• Primary Goal: Keep the dental hygienists' schedules full and productive while ensuring a smooth, welcoming experience for patients.

Key Responsibilities

• Schedule Management: Book, confirm, reschedule, and optimize daily hygiene appointments to prevent gaps and reduce downtime.
• Patient Recall & Reactivation: Contact overdue or unscheduled patients via phone, email, or text to bring them back in for routine cleanings and checkups.
• Department Communication: Coordinate closely with dental hygienists and dentists to monitor treatment plans, accommodate emergency walk-ins, and adjust chair flow.
• Patient Education & Onboarding: Answer patient questions about preventive care, hygiene procedures, and upcoming appointments.
• Administrative Tasks: Update electronic medical records, verify insurance or treatment estimates related to hygiene services, and assist with front-desk duties as needed.

Qualifications & Skills

• Education: High school diploma or GED equivalent
• Experience: Minimum of 1 year of administrative or clinical experience in a dental office. (Preferred)
• Software Proficiency: Experience with dental practice management software (such as Eaglesoft, Dentrix, or Open Dental).

Core Competencies: Strong verbal communication, organization, telephone etiquette

COMPENSATION & BENEFITS

• Benefits: Health Insurance, Dental Benefits, Paid Time Off, Paid Holidays