Hygiene Document & Liaison Officer

Food Safety Implementation

• Ensure food safety documentation, references, and records are updated, correct, and complete.
• Ensure hygiene and food safety standards are implemented in all food handling and storage areas based on regulatory requirements, HACCP/ISO22000 Manual, and Solaire Integrated Food Safety System (IFSS).
• Assist the Hygiene Manager in matters affecting the Solaire Integrated System.
• Conduct IFSS certification training for Housekeeping team members.
• Identify development and training needs and ensure appropriate training is implemented.

Hygiene Inspections and Audits

• Inspect food handling and storage areas, including bars, pantries, warehouses, concessionaires, and housekeeping pantries.
• Verify deep cleaning conducted by the Stewarding Team through inspection and swabbing.
• Perform supplier visits and implement Solaire's Vendor Food Safety Program.
• Act as an audit guide during third-party and government food safety audits.

Handling Food Safety Concerns

• Investigate food safety-related complaints involving Solaire-owned outlets.
• Coordinate with concessionaires' Food Safety Compliance Officers on food safety concerns.

Food Safety Documents and Records

• Prepare and update monthly database for document returns.
• Create Supplier Complaint Forms for suppliers with noted deviations.
• Draft procedures for approval by the Hygiene Manager when needed.
• Review and update the HACCP/ISO22000 Manual and IFSS Departmental Handbook (Housekeeping).
• Prepare monthly summaries of audit and inspection findings.
• Review reports, recommend corrective actions, and monitor implementation.
• Conduct accurate allergen reviews for outlet menus.

Food Safety Team Working Committee Member

• Act as secretary and record meeting minutes.
• Attend bi-monthly Food Safety Working Committee meetings.
• Coordinate outstanding food safety issues related to Housekeeping.

Hygiene Team Operations and Procurement

• In the absence of the Hygiene Supervisor, ensure food samples are sent to laboratories according to approved sampling plans.
• Maintain and update hygiene expense databases.
• Assist laboratory team members during audits and accreditations.
• Ensure hygiene supplies are adequately stocked, ordered on time, and within budget.
• Oversee food safety during banquet and restaurant functions.
• Ensure food retention samples are obtained.
• Perform other duties assigned by the Hygiene Manager