i-Security Engineer

RESPONSIBILITIES

• Be responsible for Post-sales activities of Cybersecurity or Network Performance Monitoring products.
• Involve in Large-scale (Local & Regional) Project Implementation.
• Provide on-site implementation services including testing, deployment & documentation.
• Provide technical support in ensuring customer satisfaction.
• Analyse and clarify customer queries though troubleshooting and researching existing knowledgebase articles/known issues.
• Be on routine standby to support 24×7 maintenance support calls.
• Requires the ability to communicate issues clearly and concisely.
• Excellent written and verbal communication skills are a necessary part of the job.

REQUIREMENTS

• Singaporean only
• Bachelor’s degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field
• At least 1-2 years relevant experience in IT industry providing network support and administration
• Equip with knowledge & experience in networking such as routing and switching technology
• Possess CCNA or CCSA certification
• Able to work independently as well as in a team environment
• Willing to work hard and eager to learn about new technologies
• Polite and able to communicate well to the clients
• Analytical and possess good troubleshooting skills
• Willing to work extended hours and on standby duty
• Excellent interpersonal and communication skills
• Independent and motivated

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