IAM Identity Access Analyst position

W2 Contract Right to Hire - We can not use Corp to Corp (C2C)

mostly REMOTE.....but must be local and be able to come on site when needed/requested

Rate: $31-35/hr. with benefits

IAM Access Management Analyst

Principal duties include:

• Steward the provisioning of systems access in strict adherence to written security standards and operational policy.
• Responsible for direct handle of Enterprise Access Management tickets within efficient timing to best protect company access.
• Respond to business inquiries communicated through email, phone, IM, or walk-up and communicate with customers by providing updates on incidents / requests.
• Contribute to on-going EAM process improvements and operational efficiencies.
• Maintain the culture of customer satisfaction and security. When conflicts between these ideals occur, successfully provide resolution that achieves both goals.
• Work with internal clients to assess risks and associated compliance requirements, and provide guidance and advise for stakeholders to make decisions
• Rotational Holiday/ Weekend coverage
• Take On Call Rotation as needed
• Perform other duties as assigned.

Required

• 2+ years' Service Desk or technical user support experience. SailPoint experience is a plus.
• Ability to set goals, multitask and prioritize workload
• Ability to be flexible when needed, take initiative, and demonstrate accountability
• Adept at oral communications, verbal communications, and customer service skills
• Ability to quickly adapt to new methods, work under tight deadlines and stressful conditions
• Can resolve application / IT issues through troubleshooting with minimal assistance
• Independent problem-solving, self-direction and documentation skills
• Ability to work well within a team environment and participate in department projects