IBM Cloud Middleware Administrator

Job Purpose:

The IBM Cloud Pak for Integration (CP4I) Middleware Administrator is responsible for administering, maintaining, securing, and optimizing the IBM Cloud Pak for Integration platform and its core components. The role ensures the availability, performance, scalability, and reliability of enterprise integration services by managing middleware platforms, messaging systems, API management solutions, event streaming services, and containerized workloads running on Red Hat OpenShift.

Key Accountabilities:

• Administer and support the complete IBM Cloud Pak for Integration (CP4I) platform across development, testing, and production environments.
• Manage and maintain IBM MQ infrastructure, including queue managers, channels, clustering, failover configurations, and high-availability environments.
• Administer IBM API Connect (APIC) components including API gateways, developer portals, management services, and analytics environments.
• Manage IBM App Connect Enterprise (ACE) integration servers, message flows, deployments, and runtime environments.
• Administer IBM DataPower Gateway environments, including security policies, API routing, load balancing, SSL configuration, and performance optimization.
• Manage IBM Event Streams (Kafka) environments including topics, partitions, consumer groups, retention policies, and event-driven workloads.
• Deploy, operate, and troubleshoot CP4I workloads running on Red Hat OpenShift Container Platform (OCP).
• Perform installation, configuration, patching, upgrades, backup and recovery activities across the integration platform.
• Conduct capacity planning, performance monitoring, tuning, and optimization activities.
• Configure monitoring, logging, alerting, and observability solutions to ensure proactive incident detection and resolution.
• Support CI/CD pipeline integrations and automation initiatives to improve deployment efficiency and operational stability.
• Troubleshoot middleware, integration, messaging, and container platform issues and perform root cause analysis.
• Collaborate with development, infrastructure, DevOps, security, and business teams to support enterprise integration initiatives.
• Develop and maintain operational procedures, runbooks, technical documentation, and disaster recovery plans.
• Ensure platform compliance with security standards, operational policies, and enterprise architecture guidelines.

Minimum Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Software Engineering, Computer Engineering, or a related discipline.
• IBM Cloud Pak for Integration certifications.
• Red Hat OpenShift or Kubernetes certifications.
• Additional certifications in Integration, Middleware Administration, Cloud Platforms, or API Management.

Minimum Experience:

• +7 years of experience in Middleware Administration, Integration Platforms, or Enterprise Infrastructure Support.
• Proven hands-on experience administering IBM Cloud Pak for Integration (CP4I).
• Strong experience supporting production-grade integration and messaging environments.
• Experience administering containerized platforms and cloud-native technologies.
• Experience supporting mission-critical enterprise integration solutions.

Job-Specific Skills:

• IBM Cloud Pak for Integration (CP4I).
• IBM MQ Administration.
• IBM API Connect (APIC).
• IBM App Connect Enterprise (ACE).
• IBM DataPower Gateway.
• IBM Event Streams (Kafka).
• Enterprise Integration Platforms.
• Messaging Systems and Queue Management.
• API Management.
• Event-Driven Architecture.
• Integration Services and Middleware Support.
• High Availability and Disaster Recovery.
• Red Hat OpenShift Container Platform (OCP).
• Kubernetes.
• Docker.
• Container Management and Orchestration.
• Cloud-Native Application Platforms.
• Platform Installation and Configuration.
• System Upgrades and Patch Management.
• Backup and Recovery Management.
• Capacity Planning.
• Monitoring and Alerting.
• Performance Tuning and Optimization.
• Incident Management and Root Cause Analysis.
• Production Support and Troubleshooting.
• CI/CD Pipelines.
• Infrastructure Automation.
• Logging and Observability Tools.
• Version Control Systems.
• DevOps Practices.