IBM Security Manager

Role Overview

The IAM ISIM L3 Engineer provides advanced support, maintenance, and enhancements for IBM

Security Identity Manager (ISIM) within the enterprise IAM ecosystem. This role handles

complex troubleshooting, implements custom workflows and integrations, ensures platform

stability, and aligns IAM operations with security, compliance, and audit requirements.

Key Responsibilities

 Own L3 incident and problem management for ISIM, driving root cause analysis and

permanent fixes.

 Configure and customize ISIM components (workflows, provisioning policies, service types,

roles, entitlements) using Java/J2EE, JavaScript, XML.

 Develop and maintain ISIM adapters/connectors; integrate with target systems (LDAP, Active Directory, SAP, databases, Unix/Linux, cloud services).

 Operate and tune application servers (e.g., IBM WebSphere) and underlying directories/databases (e.g., IBM Directory Server, DB2/Oracle).

 Plan and execute patches, version upgrades, and migrations; coordinate change management and rollback strategies.

 Implement automation and scripting for routine IAM tasks (user lifecycle, reconciliation, access reviews, reporting).

 Collaborate with L2 support, IAM architects, security, audit, and business stakeholders; provide knowledge transfer and documentation.

 Maintain compliance with organizational security standards, SOX/PCI/ISO controls; support internal and external audits.

 Monitor platform health, performance, and queues; build dashboards and scheduled jobs to proactively prevent incidents.

 Contribute to standards, runbooks, and design patterns for ISIM and adjacent IAM platforms.