IBP Integration Expert

Role & responsibilities

Key Responsibilities

o9 Integration 3.0 Technical Ownership

• Act as the primary technical owner for o9 Integration 3.0 across design, build, testing, deployment, and production support.
• Design and maintain integration patterns for master, transactional, planning, and analytical data exchanged between o9 and enterprise systems.
• Assess integration requirements, define technical options, document decisions, and ensure alignment with enterprise architecture and security standards.
• Provide technical guidance to internal teams, vendors, and implementation partners, and review integration deliverables for quality and maintainability.

Integration Engineering and Data Flows

• Develop, configure, enhance, and troubleshoot data ingestion and extraction pipelines, transformations, orchestration, schedules, and dependencies.
• Work with ERP, data-platform, middleware, cloud, and data-provider teams to define interface contracts, mappings, validation rules, cadence, and ownership.
• Ensure integrations correctly handle full and delta loads, sequencing, reconciliation, restorability, exceptions, and downstream dependencies.
• Perform technical analysis of complex data issues and distinguish source-data, transformation, configuration, platform, and infrastructure causes.

Batch Operations, Monitoring and Support

• Own batch-flow visibility, operational monitoring, issue triage, and technical coordination for failed or delayed integrations.
• Create and maintain batch runbooks, support procedures, error-log libraries, escalation paths, and recovery instructions that are specific to the implemented landscape.
• Lead root-cause analysis for recurring incidents and convert findings into preventive controls, automation, or design improvements.
• Support production releases, continuous improvement through Change Requests, and transition to steady-state operations, including knowledge transfer to data and support teams.

Technical Development and Automation

• Use Python where appropriate to develop plug-ins, procedures, utilities, validations, and automation that complement o9 configuration and integration capabilities.
• Apply sound software-engineering practices including version control, modular design, code review, logging, exception handling, testing, and technical documentation.
• Collaborate with functional experts to translate planning requirements into safe and maintainable technical extensions without compromising platform standards.

Quality, Security and Release Governance

• Define and apply technical quality gates for integration design, code, configuration, testing evidence, deployment readiness, and documentation completeness.
• Prepare unit, system-integration, regression, performance, and reconciliation test scenarios in collaboration with QA and functional teams.
• Ensure secure handling of credentials, access, data transfers, service accounts, certificates, and environment-specific configuration in line with approved policies.
• Identify technical debt, performance risks, and single points of failure, and maintain a prioritized improvement roadmap.

Agile Delivery and Stakeholder Collaboration

• Author and refine technical user stories, tasks, acceptance criteria, estimates, dependencies, and implementation plans.
• Participate in sprint planning, stand-ups, reviews, retrospectives, release planning, and defect-triage forums.
• Communicate technical risks, decisions, and recovery options clearly to technical and non-technical stakeholders.
• Mentor less-experienced technical resources and strengthen internal integration capability through structured knowledge sharing.

Preferred candidate profile

Required Qualifications and Experience

• Minimum 5 years of relevant professional experience, including at least 2 years of hands-on o9 integration experience.
• Recent delivery experience on o9 implementation projects, with demonstrated ownership of Integration 3.0 work products and production outcomes.
• Strong practical knowledge of o9 Integration 3.0 concepts, tools, deployment patterns, batch processing, operational monitoring, and troubleshooting.
• Hands-on experience integrating with SAP or other ERP systems, data platforms, middleware, file-transfer services, and cloud environments.
• Strong SQL and data-engineering fundamentals, including data modeling, mapping, transformation, reconciliation, dependency management, and performance analysis.
• Working Python programming experience for plug-ins, procedures, validation utilities, or automation.
• Experience with APIs, structured files, secure file transfer, authentication methods, scheduling or orchestration, and environment promotion practices.
• Experience producing technical integration designs, data-flow diagrams, interface specifications, deployment plans, runbooks, and support documentation.
• Demonstrated ability to work in agile delivery environments using tools such as Jira, Confluence, or Azure DevOps.
• Bachelors degree in Computer Science, Information Technology, Engineering, Data Engineering, or a related discipline, or equivalent professional experience.

Certifications

• o9 Integration 3.0 (INT3.0) certification is required; equivalent demonstrable expertise must be supported by recent project evidence.
• Additional o9 technical, platform, configuration, performance, or analytics certifications are valued.
• Relevant cloud, data engineering, integration, security, agile, or project-management certifications are advantageous.

Preferred Experience

• Experience in global IBP or supply-chain planning programs spanning Demand Planning, Supply Planning, S&OP/IBP, and KPI or analytics solutions.
• Experience operating in a Center of Excellence model and transitioning implementation knowledge into internal support ownership.
• Exposure to customer-managed cloud or Azure-based deployments, enterprise identity integration, and secure data-transfer patterns.
• Experience improving batch performance, observability, error handling, and resilience in business-critical planning landscapes.
• Ability to contribute across integration architecture and hands-on delivery while maintaining a clear separation between standard platform configuration and custom development.

Behavioural and Leadership Skills

• Technical ownership: takes accountability for outcomes, follows issues through resolution, and makes risks visible early.
• Analytical problem solving: structures ambiguous technical problems, tests hypotheses, and produces evidence-based conclusions.
• Communication: explains complex integration behavior to both engineering teams and business stakeholders in clear language.
• Collaboration: works effectively across functional consultants, architects, data teams, infrastructure, security, vendors, and business users.
• Quality mindset: values documentation, repeatability, traceability, and sustainable support over short-term fixes.
• Coaching: strengthens team capability through reviews, standards, reusable examples, and hands-on knowledge transfer.

Success Measures

• Reliable execution of scheduled integrations with clear monitoring, ownership, and recovery procedures.
• Reduced recurrence and resolution time of integration incidents through root-cause elimination and better operational knowledge.
• Complete, current, and usable technical documentation for interfaces, batches, error handling, deployments, and support.
• Consistent compliance with design, security, testing, release, and support-readiness standards.
• Effective transfer of integration knowledge from project resources into the IBP CoE and support organization.
• Timely delivery of approved enhancements and automation with measurable improvement in platform operability and team productivity.