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Ready to combine customer relationships, sales and technical coordination in one role?

NEXA HR is looking for a German-speaking Inside Sales & After Sales Specialist to join the Berlin team of an internationally growing company.

From quotations and order management to customer follow-up and project coordination, you’ll take ownership of the customer journey while working closely with sales and technical teams.

Requirements:

▪️ 3+ years of experience in B2B sales or a customer-facing role

▪️ Solid experience in consultative sales

▪️ Technical background / technical knowledge

▪️ Professional and friendly interaction with customers, especially over the phone

▪️ Experience with a CRM system (Zoho is a plus)

▪️ Native-level German

▪️ Good English skills

▪️ Enjoy and feel confident speaking with customers on the phone

Tasks & Responsibilities:

▪️ Handling customer inquiries by phone, email, and in-person

▪️ Preparing and sending quotes, including active follow-up

▪️ Regular communication with existing and potential customers

▪️ Scheduling customer appointments for the Sales Manager

▪️ Assisting with recertification and monitoring next steps

▪️ Maintaining customer information and sales activities in the Zoho CRM system

▪️ Handling organizational and administrative tasks in day-to-day sales operations

▪️ Order management, customer management, and quote management

▪️ Coordinating projects between the customer, the job site, and the installation technicians

▪️ Handling incoming emails and phone calls via phone and in writing

▪️ Collaborating and coordinating with the field sales team and installers

▪️ Proactively re-engaging former customers through phone calls

Core Benefits:

▪️ Permanent contract, 30 days of vacation, and a variable bonus component with no hard cap ▪️ Part of an internationally expanding corporation with access to global training and career paths

▪️ A small Berlin-based business unit offers plenty of creative freedom and direct influence on processes and growth

▪️ Planned move to centrally located, modern office space will make commuting easier and improve work comfort

▪️ Comprehensive onboarding and technical training help even career changers who are eager to learn become productive quickly

▪️ The company culture emphasizes long-term collaboration; many colleagues have been with the company for 10–15 years

▪️ Clear revenue and growth targets enable tangible successes that directly translate into bonuses and opportunities for advancement

Required Experience:

Min. 3 years experience