ICT Administrator

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for a ICT Administrator based at our Head Office in Centurion, Gauteng. Reporting to the Head of IT Service Desk.

At G4S Secure Solutions, we pride ourselves on being Agile, Reliable, Innovative, Caring, and committed to Teamwork, Safety, and Integrity . We are seeking a self-starter with a proven track record in maintaining company policy, adopting best practices, and exercising sound judgment. The successful incumbent will be expected to be results-driven and to live these values daily.

Main Purpose of the Position

This role is responsible for handling the day-to-day administrative operations of the IT department—specifically managing IT procurement, vendor relations, invoice processing, and SLA contracts—while overseeing company-wide IT and communication asset management.

Key Performance Areas

Effective Administration Of It Invoices And Procurement Process

• Facilitate procurement process from the IT Department, including quoting, SMO process, orders, tracking, follow up and feedback on deliveries and items ordered
• Follow up with 3rd party vendors with regards to procurement, and escalate as required.
• Communicate the product and service requirements to potential suppliers
• Conducting supplier analysis to ensure cost effectiveness
• Vendor and product analysis – First line support
• General administration relating to filing, etc.

Administrate and control an effective Asset management function

• Maintain asset database for all assets issued, transferred and disposed
• Keep records of all transactions with key information

Administrate And Control An Effective Communications Function

• Maintain Telecommunications Service Provider databases
• Confirm physical locations and allocations on a monthly basis
• Ensure monthly billing received, reconciled, paid and allocated for all Telco SP accounts
• Ensure that Telco SP systems are updated monthly with changes
• Facilitate all new requirements from Business including new requests, transfers and terminations
• Liaise with Service Providers directly to resolve queries

Effective IT Office Administration & Support

• Provide general administrative oversight to maintain daily operational efficiency.
• Coordinate and arrange department meetings, workshops, and logistics.
• Oversee document control, archiving, and filing systems.
• Process all incoming and outgoing mail, deliveries, and courier tasks.
• Manage telecommunications by screening, routing, and handling inquiries

Health and Safety

• Participate in the design/ development/ review/ implementation and monitoring of the departmental safety plans for each year
• Participate in safety forums created by the company for example safety meetings and safety talks
• Report all safety incidents to the relevant people
• Discuss all safety incidents
• Follow-up on any activities assigned through safety meeting/committee/representative/management
• Attend safety education and refresher programs
• Comply with safety policies and procedures at the workplace
• Distribute safety information as and when required

Ideal Candidate

Qualification and Experience

• Grade 12 / Matric Equivalent
• Minimum 3 to 5 years experience in ICT Administration or a similar position
• Proven track record in vendor management, quote procurement, and invoice processing

Skills and Attributes

• Proficient Computer Literacy (Google Workspace / Microsoft Office
• Dealing with changing circumstances
• Analytical skills
• Supporting and working with others
• Delivering objectives
• Acting professionally
• Delivering great customer service
• Sharing and co-operating
• Driving change
• Customer Thinking

Package Description

Remuneration and benefits will be commensurate with the seniority of the role and in compliance with company remuneration policy and practice.

We welcome applications from all suitably qualified candidates, but SA citizens will have a distinct advantage