ICT Business Analyst

We are seeking an experienced and suitably qualified ICT Business Analyst to join our team on a full-time basis.

The successful candidate will be responsible for analysing our business and ICT requirements, identifying opportunities for improvement and developing effective technology-based solutions that support the operational requirements and objectives of the business.

Key Responsibilities

The successful candidate will be responsible for:

• Working with management, employees and relevant stakeholders to identify and analyse business and ICT requirements;
• Analysing existing business processes, systems and workflows to identify inefficiencies and opportunities for improvement;
• Gathering, documenting and evaluating business, functional and system requirements;
• Translating business requirements into clear functional specifications for ICT systems and solutions;
• Identifying, investigating and evaluating ICT system issues, risks and limitations;
• Recommending improvements to existing ICT systems, applications and business processes;
• Developing business and system process models, specifications, diagrams and supporting documentation;
• Acting as a liaison between business stakeholders and technical teams to ensure business requirements are accurately understood and implemented;
• Assisting with the design, development and implementation of ICT solutions;
• Supporting system testing, including the preparation of test plans, identification of issues and validation of system functionality against business requirements;
• Monitoring implemented ICT solutions and recommending further improvements where required;
• Preparing reports, technical documentation, user requirements and system specifications;
• Assisting with system implementation, integration and change management activities; and
• Providing ongoing advice to management regarding ICT systems, processes and business requirements.

Qualifications and Experience

To be considered for this position, applicants must have:

• A minimum Bachelor's degree in Information Technology, Computer Science, Information Systems, Business Information Systems or another closely related ICT discipline;
• A minimum of 2 years of relevant professional work experience as an ICT Business Analyst or in a directly related occupation;
• Demonstrated experience analysing business requirements and translating them into ICT system requirements and functional specifications;
• Experience in business process analysis, requirements gathering, system analysis and documentation;
• Strong understanding of ICT systems, applications and business processes;
• Strong analytical and problem-solving skills;
• Excellent written and verbal communication skills; and
• The ability to communicate effectively with both technical and non-technical stakeholders.

How to Apply

Please submit your current resume together with a cover letter outlining your qualifications and relevant ICT Business Analyst experience.

Only applicants who meet the mandatory qualification and experience requirements will be considered for the position.

Pay: $80,000.00 – $85,000.00 per year

Work Location: In person