ICT Business & System Analyst

We are Hiring: FRONTLINER (System Requirements Analyst)

Sarawak-based  | Tech-forward environment | 24 months fixed contract

Do you love turning complex problems into clear solutions? Want to be the bridge between business needs and technology?
If yes, you might be the Frontliner we’re looking for at Sarawak Information Systems Sdn. Bhd. (SAINS) - a digital transformation powerhouse driving innovation across Sarawak!

What You Will Do

As our Frontliner, you won’t just gather requirements - you will shape solutions that impact thousands. You’ll be the face of our system development projects, translating user needs into functional designs and ensuring everything runs like clockwork.

• Be the go-to person for users and customers
• Guide clients to the best-fit system design using industry best practices
• Create clear, professional documentation: URS, FRD, SDD
• Lead user requirement studies and conduct UAT
• Collaborate with tech teams to turn specs into reality
• Help drive KPIs and contribute to a culture of excellence

What You Bring

• At least 2 years of work experience in tech-related fields
• Degree in IT, Computer Science, or related area
• Strong communication and critical thinking skills
• Agile mindset and familiarity with RE is a plus
• Proactive, positive, and people-first attitude
• Must have own transport and be open to travel
• Based in Sarawak - we are growing local talent!

Why Join Us?

• Embrace a digital-first culture that encourages innovation and agility
• Access continuous learning and growth opportunities to stay ahead
• Work on meaningful projects that make a real impact across communities
• Be part of a supportive and inclusive team that values collaboration
• Join a financially stable organization with over 30 years of proven excellence and legacy

Ready to step up as a Frontliner?

Submit your application today and be part of something bigger - transforming how Sarawak works, learns, and grows.

Only shortlisted candidates will be notified. Thank you!