ICT District Services Engineer: General

Company description:

New Zealand Police is working with the community to make New Zealanders be safe and feel safe. With over 13,000 staff, we provide policing services 24 hours a day, every day. We operate by land, sea and air, manage over 860,000 emergency calls a year and are always actively preventing crime and crashes.

We're working towards specific goals and targets that highlight our intent to work collaboratively with iwi and communities, other government sectors and business partners to deliver our business and achieve long-term change.

Job description:

ICT district Services Engineer!!

• Based at Gisborne
• Band I
• Police Employee
• Permanent/ Full Time
• NAV
• JR 6030138

E tῡ ki te kei o te waka, kia pakia koe e ngā ngaru o te wā.

Stand at the stern of the canoe and feel the spray of the future biting at your face

Mō te tūnga | About the role

As a District Services Engineer you will be responsible for providing 24/7 field support across a wide range of critical Police infrastructure including radio, telephony and computer networks.

Supporting our digital and analogue radio networks is a critical component of this role and as such, skills and experience in maintaining radio infrastructure is highly desirable.

The successful applicant will be required to regularly be on call as well as being available to travel away from home on an as needed basis to support the wider team.

Key Accountabilities:

• Provide onsite technical support
• Maintain the Police Radio Networks
• Provide desktop computer support
• Proactively identify ICT risks to service delivery
• Coordinate contractor work and access
• Contribute to successful delivery of ICT projects.

He aha taau e kawe mai | What you'll bring

Whilst we are looking for skills, knowledge and experience relevant to the role, we also place high importance on your state of mind, the alignment of your values with ours, your ability to contribute to and build high performing teams, and the way that you lead yourself or others.

We're looking for someone with a can do, customer first attitude, who while having extensive experience in maintaining land mobile radio networks, is also willing and able to also provide support across other ICT workstreams - computer, telephony etc.

Whakaritenga motuhake | Special requirements

• This role covers the Tairāwhiti area and regular travel will be required.
• Must have a recognised tertiary qualification in telecommunications/IT, OR relevant radio network experience.
• Competent and qualified or willing to train for working at height.
• Ideally be 4WD qualified with a full drivers licence.
• Ideally hold a current Electrical Appliance Service Practicing License.
• Prepared to be on call.

This role is Individual Contributor/Emerging Leader level. You can refer to Indicators for Success for further information on the requirements

To view the position description for this role please copy and paste this link into a new browser:

https://www.police.govt.nz/sites/default/files/pd/2026-08/ICT%20District%20Services%20Engineer.pdf

Mo tātou | About us

New Zealand Police is the lead agency responsible for preventing crime and enhancing community safety. It works in partnership with individuals, communities, businesses, and other public sector agencies towards the vision of making New Zealand the safest country. Police is the government's largest front-line response agency with around 15,000 staff in large and small communities all over New Zealand and in liaison and policing development roles overseas.

Your development is highly valued at NZ Police. Our employees enjoy significant investment in their development not only at an individual level, but also at the team and community practice level. We work hard to match you with work that will both play to your strengths and challenge you in new ways.

The work you'll be engaged in is real, tangible work that directly benefits our frontline and communities. Taken all together, this means we can offer you career path opportunities to progress in your chosen profession and become a more well-rounded, experienced leader, with opportunities across the range of work we support.

To view more detailed information about our recruitment process along with further details about requirements please click below link:

Applicant Information Pack (External)

Tono ināianei | Apply now

If this position sounds like you, click apply now and submit a tailored CV. You will be required to submit an application form. Before confirmation of hire, pre-employment checks will be undertaken which include reference, drug and alcohol testing and police vetting prior to any written offer being made.

For further information on the application process, please copy and paste this URL: https://www.police.govt.nz/careers

All applications must be submitted online and will not be accepted directly via email. All applicants must have the right to work in New Zealand.

Utu ā-tau | Salary -

This position is covered by a collective agreement, and salary will commence between $103,836 and $109,983 dependent on skills and experience relevant to the role.

If you are an internal applicant, you must apply internally through the police system. You must provide an alternative contact email address and state your future commitments should you be successful in the next stage of the recruitment process.

Please note: Deadline for applications is 5:00 pm on 10/09/2026. Applications may be reviewed prior to the close date as well as contact made with candidates.

If you have any questions about this vacancy, please contact deepa.shankar@police.govt.nz