ICT Infrastructure Support Analyst

Salary

An annual salary of £32,597 per annum (pay award pending)

Contractual hours

36.25

Basis

Full time

Region

East Midlands

Package

An attractive Local Government Pension Scheme, employee benefits programme

Date posted

03/09/2026

ICT Infrastructure Support Analyst

North West Leicestershire District Council is a busy council, working across our communities to help people and businesses thrive. Our ICT service is changing, with an extensive programme of modernisation currently underway. We’re investing in new technology to drive operational efficiency and further improve the customer service.

About the role

You will be joining a dynamic team, managing the council's ICT infrastructure and delivering IT infrastructure projects with the latest technologies. As a third point of contact for resolving infrastructure and networking issues, you'll work with the ICT Team Manager to deliver and manage infrastructure projects as part of the ICT strategy. This hands-on role will require occasional work outside normal office hours.

Our ideal candidate

You should have experience supporting the full Microsoft Office Stack, SQL databases, Office 365, and Windows Servers, along with imaging and storage solutions. Knowledge of security and networking best practices would also be useful. Proficiency in administering MS Teams, MS Entra ID, and Microsoft Copilot would be beneficial.

• 36.25 hrs per week with an annual salary of £32,597 per annum (pay award pending)
• Agile working scheme with a combination of home and office working – this role is subject to office based working on a rota basis
• 34 days holiday (including bank holidays) increasing to 38 days after 5 years
• Attractive Local Government Pension Scheme with at least 22% employer’s contribution
• Employee benefits programme’ including payback on medical, dental and optical expenses
• Continued training and development opportunities
• Basic DBS required for the role

Interested...? Take a look at the job pack online or please feel free to get in touch with Sam Outama (ICT Team Manager) at [email protected] or on 01530 454 716, who will be happy to discuss this important and exciting role.

You can apply for any of our posts online at https://www.nwleics.gov.uk/pages/jobs\_and\_careers

If you would like to download the full job pack, please click on the link under attachments.

Applications must be made using the on-line application process. Disabled applicants who meet the essential criteria for the job will be guaranteed an interview. We welcome applications from all sections of the community. This is an exciting time of change at NWLDC as we progress devolution and local government reorganisation (LGR). To learn more about what this means, visit: Devolution - North West Leicestershire District Council and email [email protected] if you have any questions.

Closing Date: Sunday 20****th September 2026