ICT Network Engineer

About the role

ICT Network Engineer role supporting the planning, pre-staging, configuration, and deployment of Routers, Switches, Access Points, and CCTV systems. The position involves wireless optimization, post-project support, troubleshooting, and technical documentation.

Key responsibilities

• Support the planning, pre-staging, configuration, and deployment of Routers, Switches, Access Points, and CCTV systems
• Perform Wi-Fi coverage analysis and generate professional heatmaps using Ekahau or similar tools.
• Provide post-project support, log analysis, deep-dive troubleshooting, and customer service support via WhatsApp
• Prepare clean, detailed project documentation following company standards using Microsoft Office and Visio

About you

• Strong foundational knowledge of IP design, static routing, routing tables, VLANs, IGMP Snooping, and Spanning Tree Protocol (STP)
• Familiarity with Wi-Fi channel planning, AP placement, and optimization across enterprise brands (e.g., Omada, Ruijie, Ruckus, Aruba, Cisco)
• Excellent communication skills, an independent problem-solver mindset, and the ability to research technical issues via online forums and resources
• Proficient in Microsoft Excel, Word, PowerPoint, and Visio
• Basic understanding of network vulnerabilities and familiarity with firewall brands (Fortinet/Fortigate, Sangfor, Sophos)
• Hands-on experience with CCTV, Door Access Systems, IPTV, Zabbix or Ekahau software
• Own transport and willingness to travel for on-site or outstation deployment

Benefits

• EPF/SOCSO,
• Comprehensive Insurance
• OT & Remote Support Allowances
• Dispatch Allowance
• Open & Friendly Team Culture
• Regular Company Events (CSR, Team Building, Sports)
• Office Facility Access (Gym, Swimming Pool, Table Tennis, Pool Table)