ICT PMO project Manager

Role Overview

The ICT Project Manager is responsible for the end-to-end delivery of large-scale, strategic technology projects within Iarnród Éireann. This includes developing and controlling project plans and budgets, leading cross-functional teams, and ensuring delivery to agreed scope, quality, and timelines.

The role demands strong leadership in planning, stakeholder management, risk oversight, and delivery assurance. The Senior ICT Project Manager is expected to operate with a high degree of autonomy, provide clear direction to project teams, and ensure successful transition into business-as-usual operations. Experience in large, regulated, or complex ICT environments is highly valued.

The role requires a proactive, hands-on approach, with personal accountability for project delivery, governance, financial management, issue resolution and formal project closure.

Reporting Line

Reports to Project Delivery Lead.

Key Working Relationships

The ICT Project Manager works closely with colleagues across the ICT PMO, Cyber Security, the Office of the CTO (including Architecture), and Service Delivery. The role also requires strong collaboration with Business Relationship Managers and Project Sponsors to ensure projects deliver on business priorities.

Externally, the ICT Project Manager coordinates with group-level functions, manages third-party suppliers, and supports engagement with the National Transport Authority (NTA) as required.

Key Requirements

Essential

• Minimum 7+ years’ experience leading the end-to-end delivery of large-scale ICT projects.

• Recognised project management qualification (e.g. PRINCE2 Practitioner, PMI, or equivalent).

• Demonstrated success in managing complex ICT projects with significant budgets and multiple stakeholders.

• Track record of delivering within stage-gated governance frameworks.

• Strong leadership in planning, budgeting, scheduling, and risk management.

• Proven ability to influence and engage senior stakeholders, including executive steering groups.

• Excellent communication, presentation, and negotiation skills.

• Strong commercial acumen and experience managing third-party suppliers and contracts.

• Ability to perform effectively under pressure in complex, high-visibility environments.

• Proven ability to independently drive project delivery, take ownership of actions, resolve issues and escalate with clear recommendations.

• Demonstrated experience in preparing and managing project plans, budgets, forecasts, governance submissions, change requests and closure documentation.

Desirable

• Experience delivering ICT projects in large, complex organisations or regulated industries.

• Exposure to transport, infrastructure, or public sector environments.

• Familiarity with Agile or hybrid delivery approaches in a large-scale context.

• Experience contributing to or preparing external funding submissions (e.g. NTA).

• Strong facilitation skills for planning, design, or strategy workshops with senior stakeholders.

• Knowledge of ICT governance frameworks and PMO best practices.

Core Competencies

Project Delivery

• Proven expertise in structured delivery methods, with the ability to apply waterfall, Agile, or hybrid approaches as appropriate.

• Skilled in shaping and maintaining complex, multi-year project plans with interdependencies.

• Consistently delivers large-scale projects on time, within scope, and budget.

• Strong commercial acumen with experience in budget control, vendor contracts, and value-for-money oversight.

• Analytical and problem-solving skills to assess risks, dependencies, and business impacts.

• Proactively manages outstanding actions, dependencies and stakeholder inputs, ensuring timely decisions, accurate reporting and completion of project deliverables.

Leadership & People Management

• Provides clear leadership, setting standards and expectations for project delivery.

• Experienced in coaching and mentoring project teams, business analysts, and junior PMs.

• Builds high-performing teams and fosters a culture of accountability and delivery excellence.

• Flexible and adaptable to changing priorities, stakeholders, and business needs.

Communication & Stakeholder Engagement

• Communicates with impact and confidence across executive, business, and technical audiences.

• Builds strong, trust-based relationships with internal leaders, external partners, and regulators.

• Skilled at navigating conflict, resolving issues, and influencing outcomes in challenging environments.

• Experienced in presenting progress and risks to steering groups and senior governance forums.

Responsibilities

• Lead the end-to-end delivery of large-scale ICT projects, ensuring alignment with Iarnród Éireann’s strategic objectives.

• Own project delivery across all phases, applying PMO governance and controls with rigour.

• Define project scope, objectives, and success measures in partnership with business and technical stakeholders.

• Develop, manage, and oversee detailed project plans, schedules, resources, and interdependencies.

• Manage project budgets (typically > €5 million), including forecasting, variance analysis, and reporting.

• Provide clear, regular reporting to project sponsors, executive steering groups, and PMO governance forums.

• Identify, manage, and escalate risks and issues, ensuring proactive mitigation.

• Ensure compliance with governance, assurance, and documentation standards.

• Build and maintain effective working relationships with Cyber Security, Architecture, Service Delivery, and vendor partners.

• Collaborate with Group functions and support engagement with external regulators and funding bodies (e.g. NTA).