ICT SOFTWARE OFFICER

• Install, configure, and maintain hardware and software components of our ICT infrastructure, including servers, networks, and peripherals.
• Monitor system performance and troubleshoot issues, ensuring timely resolution and minimal downtime.
• Implement and maintain security measures to protect our ICT systems and data from unauthorized access, malware, and other threats.
• Manage user accounts, permissions, and access rights, ensuring compliance with security policies and procedures.
• Conduct regular backups and disaster recovery procedures to safeguard critical data and systems.
• Provide technical support and assistance to end users, resolving hardware and software issues and answering technical queries.
• Collaborate with vendors and service providers to procure ICT equipment and services, ensuring cost-effectiveness and quality.
• Develop and maintain documentation of ICT systems, configurations, procedures, and troubleshooting guides.
• Stay updated on industry trends and emerging technologies in ICT, and make recommendations for improvements and enhancements to our infrastructure.
• Plan and implement ICT projects, upgrades, and migrations, ensuring minimal disruption to business operations.
• Conduct periodic audits and assessments of our ICT environment to identify areas for improvement and optimization.
• Train and mentor staff on ICT best practices, security protocols, and proper use of technology tools and resources.
• Monitor and enforce compliance with ICT policies, standards, and regulatory requirements.
• Collaborate with cross-functional teams to support business initiatives and projects that require ICT expertise.
• Participate in on-call rotation and provide after-hours support for critical ICT issues and emergencies as needed.

Requirements and Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field; professional certifications (e.g., CompTIA, Cisco, Microsoft) preferred.
• Proven experience in ICT support and administration, with a strong technical background in IT systems and networks.
• Solid understanding of network protocols, security principles, and best practices.
• Proficiency in installing, configuring, and troubleshooting hardware and software components, including servers, routers, switches, and firewalls.
• Experience with virtualization technologies (e.g., VMware, Hyper-V) and cloud platforms (e.g., AWS, Azure) is a plus.
• Knowledge of cybersecurity threats and countermeasures, with experience implementing security controls and measures.
• Strong problem-solving and analytical skills, with the ability to diagnose and resolve complex ICT issues efficiently.
• Excellent communication and interpersonal abilities, with the capacity to convey technical concepts to non-technical users.
• Detail-oriented with a focus on quality and accuracy in work.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment, managing multiple priorities and deadlines effectively.
• Familiarity with ICT procurement processes and vendor management.
• Experience with ICT project management and implementation.
• Commitment to continuous learning and professional development, staying updated on industry trends and emerging technologies.
• Ability to adapt to changing priorities and business needs, with a proactive and flexible approach to problem-solving.
• Team player with a collaborative mindset, able to work effectively with cross-functional teams to achieve shared goals and objectives.

Pay: ₦250,000.00 - ₦300,000.00 per month

Work Location: In person