ICT Support Specialist

About the role

We are looking for an ICT support engineer to be based in Melbourne. The role is required to help us continue providing exceptional support and customer service to our existing corporate client base.

Key responsibilities

• Provide support to corporate clients
• Support Microsoft Windows desktop operating systems and Windows-based applications
• Administer Windows based server operating systems
• Administer Microsoft 365 including Teams, Email and SharePoint

About you

• More than 2 years professional IT support experience
• Preferably experience within a NZ based IT managed service provider
• Broad knowledge and practical experience in desktop, server and Microsoft infrastructure technology
• Demonstrable excellence in customer service
• Exemplary English communication skills
• Enthusiasm, confidence, initiative, and a passion for the IT industry
• Excellent communication skills
• Proven experience supporting Microsoft Windows desktop operating systems and Windows-based applications is essential
• Good demonstrable working knowledge of Windows based server operating systems
• Microsoft 365 experience administration experience including Teams, Email and SharePoint
• Legally entitled to work in Australia
• Available for face to face interviews in Melbourne

About us

Managed ITC Services is an organisation located in Melbourne, Sydney, Auckland, Wellington, Christchurch, & Queenstown. We have been providing technology solutions to businesses for over 25 years. Our services include consulting, private and public cloud solutions, support agreements via our managed services agreements and full telecommunication services (Internet and Voice). We are partners with many Technology suppliers including Microsoft as a cloud solution partner. This gives us monthly training with the latest Microsoft technologies. Our mission is to deliver exceptional service and technology solutions to our clients and be their trusted partner for anything Technology related.