ICT Svc Delivery Technician

About The Role As CBRE Information & Communications Technology Service Delivery Technician, you will provide on-site support for the ICT and Engineering services within the Data Center environment.

This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments.

What You’ll Do

• Receive, review, and complete IT equipment installation, relocation and decommission requests within timeframes and to industry standards.
• Provide problem-solving support. This includes server reboots, backups, visual inspections, etc.
• Escort third-party engineers and ensure their compliance with the site standards.
• Receive, respond, and assign break and fix tickets within the agreed timeframe or escalate if they cannot be resolved.
• Ensure that on-site documentation including work-related standard operating procedures are created, reviewed & updated whenever there is an instruction or process change.
• Receive, assess, and complete patching and de-patching requests.
• Develop a good working relationship with all members of staff and client representatives.
• Provision and fault diagnosis and rectification of network channel connectivity, installation, relocation & decommissioning of IT equipment, and general engineering maintenance & housekeeping of the critical services.
• Ensure a safe and healthy working environment while maintaining a professional image.
• Use existing procedures to solve straightforward problems.
• Impact through clearly defined duties, and methods and tasks are described in detail.
• Deliver own output by following defined procedures / processes under close supervision and guidance.

What You’ll Need

• Training in a Technical discipline having served an apprenticeship or equivalent with 1-2 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered.
• Must meet the physical requirements of this role.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups

Why CBRE?

When you join CBRE, you become part of a global leader incommercial real estate and investment services that help businesses and peoplethrive. We are dynamic problem solvers and forward-thinking professionals whocreate significant impact! Our collaborative environment is built on our sharedvalues — respect, integrity, service, and excellence — and we value the variedperspectives, backgrounds, and skills of our people. At CBRE, you have theopportunity to chart your own course and realize your full potential!

Disclaimers

Applicants must be currently authorized to work in the UnitedStates without the need for visa sponsorship now or in the future.

Applicant AI Use Disclosure We value human interaction to understand each candidate's uniqueexperience, skills and aspirations. We do not use artificial intelligence (AI)tools to make hiring decisions, and we ask that candidates disclose any use ofAI in the application and interview process.

These updates reflect our commitment to clarity,inclusivity, and a consistent candidate experience across all postings.

Our Values in Hiring

At CBRE, we are committed to fostering a culturewhere everyone feels they belong. We value diverse perspectives andexperiences, and we welcome all applications.

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).